Job Description
Thorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing cultureWe are seeking an enthusiastic customer service professional to join our passionate Albion Park branch team for a permanent part time career opportunity.Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster.32.5 hours per week:Monday to Friday: 9am – 4.15pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.See yourself in our teamAs the Customer Banking Specialist in our Albion Park Branch, you’ll:Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, cash handling, transactional service, maintenance on accounts and process applications for credit productsComplete Financial Health Checks to assess customers’ financial needs and identify any changesProvide options for the customer through education & demonstration of our in-branch technology and digital banking optionsProblem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse cultureWe’re interested in hearing from people who haveProven experience delivering exceptional Customer Service ideally in Financial Services, Retail or HospitalityExcellent communication skills & the ability to articulate financial terms in a clear wayThe ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you doAbility to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutionsA genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customersWith us, you’ll help customers make informed financial decisions to achieve their goals.If this role matches your experience and career goals, apply today!Aboriginal &/or Torres Strait Islander people encouraged to applyIf you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 04/08/2024Commonwealth Bank of Australia
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