Job Description
Deputy Sales ManagerYou care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.LocationEdmontonEmployment typeFull Time TemporaryDepartmentSales & CommercialDeadline2024-08-03You already applied for this job.Candidate profile (title) Who you areCandidate profile (text) - Default language • You have a genuine interest in home furnishings and a passion for sales management together with the right attitude to make things happen and influence in a multichannel retail structure.You are a confident decision-maker who is able to collaborate across functions, communicate effectively, delegate when necessary and lead business through people.You have minimum of 3 years' experience leading and managing a team preferably acquired in customer service or a fast-paced retail environment.You have a strong ability to set budgets, implement action plans and follow up on defined goals. Also, your approach to leadership is based on performing and delivering while learning and developing.You can effortlessly manage multiple competing priorities and organize your work and the work of others to make the most efficient use of time available.You have the necessary expertise to work with changing business needs and priorities that require adaptation, flexibility and a thorough understanding of life at home in your primary market area.You are motivated to succeed in a dynamic, customer-focused retail environment and are eager to continuously optimize sales, create a vital daily commercial drive and provide a day out for the whole family.Key responsibilities (title) A day in your life with usKey responsibilities (text) • Provide a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: Is it worth it?, Can I trust IKEA, Is there something for me?Ensure you have the right number of competent co-workers in the right place at the right time and that they are fully capable and available to actively serve and assist customers.Contribute in delivering and implementing the store commercial action plan; taking input from the team and the sales manager to ensure the department supports the achievement of the defined goals, maximizes sales and generates sustained long-term profitability.Analyze the qualitative performance of the store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process across all channels.Motivate and develop team members by defining clear objectives, work expectations and conducting follow-ups. Assist in building competent and high-performing teams and leaders who inspire each employee and empower them to value and recognize their contribution.Know your local market potential and work with your team and other functions to make sure that the store is locally relevant throughout the different sales channels.Manage and control operating costs through using best practices and following up on financial goals, KPI's, and act on deviations.Identify and develop the many talents within the department to ensure succession planning for future key roles and understand IKEA's social and environmental commitments and how you can help implementing them in day-to-day operations.Team vision ( title) About this work areaTeam vision (text) We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!Local section (title) Why you will love usLocal section (text) Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:Wellness days (in addition to your vacation days!)Extended health, dental, and vision coverage (for you and your family)RRSP with IKEA contribution matching optionsEligibility for our annual IKEA bonus incentive planFlexible spending accountLife insuranceMerchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)Parental leaveBereavement leaveEmployee assistance program (that helps you support your mental, physical, and financial wellbeing)The starting rate/salary for this position is $ 65000P.S. In the IKEA world, this position is officially referred to as: Deputy Sales Manage. This is a Temporary Contract position for 1 yearWhy you will love usFrom the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.What we all have in commonLiving our valuesBeing your unique self, while respecting and including othersA passion for home furnishingPerforming & delivering while learning & developingHaving fun!Your uniqueness makes Ikea betterWe believe everyone has the right to be treated fairly and be given equal opportunities, regardless of their age, gender identity, sexual orientation, physical ability, ethnicity, race, nationality, religion or any other dimension of their identity.We are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide appropriate accommodation which considers the applicant's accessibility needs due to disability. If you require accommodation, please contactNote: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.IKEA
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