Job Description
Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.About us:Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. The division employs more than 3600 team members.About the role:Join our team as a Product Specialist within our eCommerce and Loyalty team at Priceline. Reporting to the Product Owner you'll help lead and deliver the product roadmap to create a seamless user experience on the Priceline website.Your role will emphasise continuous discovery, user testing, and iterative improvements based on customer feedback and analytics insights. Responsible for the ongoing development roadmap, you'll collaborate with Technology partners to ensure enhancements align with UX designs. Additionally, you'll play a crucial role in implementing new features on our eCommerce platform, supporting our partnership with OnePass.If you're passionate about digital innovation and delivering outstanding customer experiences, apply now to shape the future of eCommerce and Loyalty at Priceline.Key responsibilities include:Collaborate with the Product Owner Support Product Roadmap DeliveryDesign Adherence and Quality AssuranceDevelopment and management of Product Specifications, Requirements and DocumentationCustomer Focus and Continuous Discovery to Drive Future EnhancementsConduct Market Research and Competitive Analysis to Identify Trends and OpportunitiesStakeholder Communication and Coordination with Cross-functional TeamsWhat you'll bring:Tertiary qualification (Business, Marketing)2+ years' experience in a similar eCommerce role.Strong understanding of Agile methodologies and sprint planning.Experience with implementation and use of key integrations, e.g., A/B testing and personalisation tools.A working understanding of the SAP Commerce Cloud Platform.Experience in updating websites and eCommerce stores.Basic understanding of HTML.Previous experience using online metrics tools (GA360 is highly regarded).Understanding of performance channels such as SEM, paid social, and retargeting.Strong data management skills, including maintenance and reporting.Customer-focused mindset with a passion for creating excellent digital experiences.Analytical mindset to identify opportunities for revenue growth and customer experience enhancement.Strong time management skills, delivering exceptional work within required timeframes.Ability to self-manage while supporting peers in delivering outcomes.Perseverance and resilience in a fast-paced environment.Strong computer literacy in Microsoft Office (Word, Excel, PowerPoint).Knowledge of the health and beauty industry is a plus.Why us?A fantastic work culture based off our four Ways of Working - Start with the customer, Do it with heart, Work as a team, Own your impact.Flexible working that is balanced with our organisational need to create connections and enable collaboration.Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.'We Love Your Work' recognition program. Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.Novated leasing options with discounted onsite parkingAccess to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a yearBeautiful outdoor terrace for work and recreationFood, coffee and health & wellbeing facilities onsite including a free fully equipped gymDedicated end of trip facilities (cycle racks, showers, lockers).This is an opportunity to join a highly regarded and established company offering excellent career prospects and team member benefits. Wesfarmers Health is also committed to supporting the Workplace Gender Equality Agency requirements. For more information about Wesfarmers Health please visit wesfarmers.com.au/our-businesses/wesfarmers-health.Aboriginal and Torres Strait Islander ApplicantsWesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.Priceline Pharmacy
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