Job Description
Senior Team Leaders provide leadership to & management of a team of professional and operational staff to ensure the delivery of high-quality child protection services that includes assessment, intervention, casework & case management in accordance with legislation & practice guidelines to children, young people, families & communities serviced by the Child Safety Service Centre (CSSC). This is achieved by a collaborative integrated multi-disciplinary team (that may include representation from other agencies).The Senior Team Leader will supervise a team of Child Safety Officers & needs to demonstrate a high level of leadership skills as well as a robust risk assessment framework with a focus on quality practice at the very front end of the child protection continuum.This role will manage a caseload of complex cases but may be reallocated to other regional priorities.Job details Position status PermanentPosition type Full-timeOccupational group Community CareClassification PO5Workplace Location Townsville regionJob ad reference QLD/580877/24Closing date 09-Aug-2024Yearly salaryFortnightly salaryTotal remunerationSalary OtherJob durationContact person Carolyn SheppardContact details Phone: 4796 6502Access theThe Senior Team Leader key responsibilities are:Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.Provide leadership and management of staff to deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.In conjunction with the Service Centre Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery'Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.Actively participate as a member of the Child Safety Service Centre Management Team and in quality assurance reviews of the service centre.Provide authoritative and specialist advice and decisions on complex casework matters, child protection policy, legislation and practice to relevant service centre staff to assist in the coordination of quality and appropriate client services.Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.Provide leadership and management of staff to deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.Working relationships in this role:In this role you will report to the Service Centre Manager and directly supervise a number of Child Safety Officers.The nature of regional service delivery requires that close collaborative relationships will also be established with non-government organisations and other government agencies within the community and broader region.Mandatory qualifications/Requirements:Possession of a degree or equivalent in accordance with the ‘CSO Qualification Requirements'Possession of a “C” class driver's licence.Delegations:Senior Team Leaders exercise specific delegations under relevant legislation (Child Protection Act 1999, Adoption of Children Act 1964, Children's Court Act 1992, Family Services Act 1987).Applications to remain current for 12 months.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .Please ensure you download all attachments and follow the instructions on how to apply.DocumentsBefore applying for this vacancy please ensure you read the documents below.Queensland Government
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