Job Description
Specialist Technician Candidates - Technical Support to Schools ProgramSystems Engineer / Specialist Technician - TSSP / Education SectorBytewize is seeking highly experienced IT professionals to fill contract and ongoing employment positions that are available within our company. Successful candidates will be employed by Bytewize to provide ongoing technical support services to the Department of Education (Department) through the Technical Support to Schools Program Technical Support to Schools Program (TSSP). Bytewize has been in business for over 25 years and a long-standing panel member of TSSP Program.These are not entry-level positions, all candidates must have a minimum of 5 years’ industry experience, including previous experience within the TSSP program OR extensive experience within the education sector OR equivalent corporate industry experience is essential for consideration.The roles and responsibilities consist of managing the IT infrastructure within Department of Education schools. Administration of school network and server infrastructure and providing ICT support services to both the staff and students in large ICT based learning environments.Essential Technical Skills RequiredAbility to manage and service Windows and Apple devices on an enterprise scaleAdministration and support of Hyper-V virtualized server environmentsAdministration various Windows and Linux based serversCloud based service management and administration (Google and Microsoft Services)Mobile Device Management administration and deploymentHigh level enterprise network administration skills required - Cisco and HP switchesAdministration of Cisco wireless network technologies, including wireless controllers and access pointsExcellent language and communication skills are essential for consideration of these rolesProviding support to enterprise volume desktop and notebook computersExtensive experience in SOE and image deployment, including the ability to provide advanced troubleshooting skills where requiredPrevious industry experience in an educational setting is essential unless you have high levels of industry experience in a similar scale enterprise level corporate environmentExtensive knowledge and experience in Department and TSSP initiatives will be highly regardedExtensive experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise scale environment will be very highly regardedAbility to plan and run ICT professional development sessions and work collaboratively with the schools’ stakeholder ICT management when requiredTechnical documentation writing skillsPersonal Attributes RequiredHighly Motivated industry professionals who can work autonomously, or as part of a team as the company or Department required and/or Bytewize dictatesExcellent problem solving techniques with the ability to call upon available resources and escalate to senior management when requiredPunctual, reliable and well organized candidates need only applyExcellent human relations and people skills with a genuine passion for the ICT industryExcellent technical documentation skills and the ability to follow instructions and technical documentation accurately when requiredThe ability to troubleshoot and fault find through a systematic process of observation and elimination, based on previous industry experienceAustralian citizenship or Australian permanent residencyCurrent driver’s license and reliable motor vehiclePolice and background checks will be performed on all shortlisted candidatesRemuneration and PaymentPay rate is dependent on the candidate’s skill set and level of relevant industry experienceReviews on staff pay rates based on performanceTop pay rates guaranteed to all candidates with a total salary package in the range of $90,000-$110,000 (based on pro-rata 40 hours per week and 46 working weeks per year)Bytewize offers ABN Contract or TFN Contract wages or salary remuneration optionsPart time and full time roles available with negotiable options availableOther benefits include company vehicle, training and developmentHow to Apply for VacanciesIf you are applying via an online job board listing, please also submit your application directly via email to the following address:( ) To ensure your application is received please make sure you also submit a copy of your resume via email directly to us to the above email address.If you have any questions or require any more information, please contact us via email or feel free to call our office to speak with our team. Our contact details and all vacancy listings can be found on our website:Bytewize
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