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As a Crematorium Technician, you’ll thrive on leading a highly skilled team of dedicated Crematorium Technicians and Trainee Crematorium Technicians and be part of the wider diverse council where you will have prospects to succeed. Best City Ambition

The successful candidate will be a highly flexible, well-motivated self-starter who possesses excellent communication skills and a commitment to providing the highest level of service to the bereaved. This post will include evening and weekend work as overtime where required.

You will be responsible for the operating of the cremators and working with front of house services dealing directly with the public and Funeral Directors. As such, it is essential that the post holder holds a Cremator Technician’s Certificate of Proficiency, (CTTS), and has previous experience in cremation operations and related health and safety requirements. Due to the sensitive nature of the post, the postholder will need to be able to display previous experience of dealing with the bereaved and have a calm and mature manner. The work will also involve the handling of containerised human cremated remains.

The post holder will also be responsible to ensure accurate records of the cremation process are maintained and be proficient in information technology skills and can produce related reports in accordance with the Federation of Burial and Cremation Authorities (FBCA) guidelines and the Environmental Health Authority (EHA) requirements.

It is also essential that the post holder can work both indoors and outside as some of the duties will include showing people around the site and may involve walking on undulating terrain, including supervising burials and appointments. Some lone working will be required.

It is essential that the post holder is willing to travel and work at any of the 3 crematoria within Leeds to cover staff absences.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As a Crematorium Technician, you will bring to the role:

• A natural ability to demonstrate a professional approach to families and the bereaved in difficult situations.
• The ability to work productively as part of a team and alone.
• Good communication skills with a confident, empathetic, compassionate, and professional manner.
• Demonstrating an ability to work under pressure in a fast-paced environment.
• Can deal with highly emotive situations with care, respect and understanding

About the role

As a Crematorium Technician, you’ll, be part of a larger team responsible for providing an outstanding front line customer service delivery experience to the bereaved and our stakeholders.

You will work closely with contractors, stakeholders and other employees of Leeds City Council and create close working relationships with all.

What we offer you

We take pride in offering the best employee experience, with benefits including:

• A competitive salary and annual leave entitlement plus statutory holidays
• Membership of the West Yorkshire Pension Fund with generous employer contributions
• Flexible and hybrid working arrangements subject to service requirements.
• A clear career pathway and continuing professional development opportunities.
• A range of staff benefits to help you boost your wellbeing and make your money go further.

How to apply

Apply for this job online. Please *complete the online application form and complete a personal statement of no more than 500 words

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

If you have any queries or would like an informal chat about the role please contact Sarah Roebuck, Principal Bereavement Services Officer. Call 0113 3786002 or email parks@leeds.gov.uk

We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is ranked 70 on the Stonewall Equality Index 2023. We are also an Age friendly employer, a Mindful employer, and a Disability Confident leader.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six-month probationary period.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Job description

Job Purpose:

To assist in the provision of an efficient and effective cremation service to the public of Leeds, through attendance at the service and operation of the Crematoria equipment. In line with the objectives of Climate, Energy & Green Space service.

Responsibilities

• To undertake associated clerical duties concerned with the recording of cremation times, disposal of ashes, fuel consumption, memorials, and environmental protection records.
• To monitor and maintain filtration equipment including adding reagent and removing the spent reagent for collection.
• To accompany visitors to existing memorials or to assist with the viewing of various memorials available.
• Assist with the internment of burials when required.
• To always observe, the Code of Cremation Practice as laid down by the Federation of British Cremation Authorities.
• To comply with the Health and Safety and Equal Opportunities policies of the City Council and legislation regarding employment conditions, Disability Discrimination Act and data protection.
• To comply with the defined procedures and Standing Orders of the City Council, particularly regarding Financial and Procurement regulations.
• To undertake any other duties commensurate with the post and grade.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities as necessary to ensure up to date knowledge and skills.
• Work collaboratively with colleagues, knowing when to seek help and advice.
• Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.
• Be aware of and comply with Leeds City Council policies and procedures e.g., child protection, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person.
• Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, and promoting the values, standards, and Equality & Diversity policies of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.
• The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

• The Council has adopted a flexibility protocol and this role will be expected to work within these parameters.

  
  Qualifications

Cremator Technician’s Certificate of Proficiency / TEST

PERSONAL SPECIFICATION ESSENTIAL REQUIREMENTS: It is essential that the candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements.

Method Of Assessment will be through one or more of the following Application Form, Test, Interview or Certificate.

Ability to communicate with a wide range of people individually and in groups and at all appropriate levels.

Ability to work as part of a team.

Ability to meet strict deadlines.

Ability to keep accurate records.

Ability to use information technology systems.

Ability to produce reports.

Ability to assist with the lifting and moving of heavy objects.

Ability to display a calm and sympathetic attitude, particularly when dealing with the bereaved.

Ability to work in a warm, heated environment.

Knowledge of customer care procedures.

Knowledge of Health and Safety procedures.

ICCM Cremator Technician’s Certificate of Proficiency / TEST

Experience of dealing with the bereaved.

Behavioural & other related Characteristics

Flexibility in working practices as cover for staff shortages, evening and weekend work will be required.

Willing to abide by the Council’s Equal Opportunities Policy.

To carry out all duties having regard to employee’s responsibilities under the Council’s Health & Safety Policies

PERSONAL SPECIFICATION DESIRABLE REQUIREMENTS: It is desirable that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates are not required to meet all the desirable requirements however these may be used to distinguish between acceptable candidates.

Ability to demonstrate good information technology skills.

Experience of Customer Care procedures.