Notes to applicants:
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Most roles at Dimensional will be part of our best-of-both hybrid working model. This includes working together in the office on Tuesdays, Wednesdays and Thursdays, and choosing to work in the office or remotely on Mondays and Fridays. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This broad universal approach applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role.
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Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer.
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Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply.
Job Description:
Reporting to the Head of HR, EMEA, the role is responsible for the execution of the various processes and policies that comprise the HR Operations function of EMEA HR. This position oversees the full employee life cycle from pre-employment screening, the creation of employment documentation, induction, benefits administration, regulatory policy support, and offboarding. This role will also play a key role in fielding employee HR queries, regular and ad-hoc reporting, and assisting in HR projects.
The role has a matrix reporting line into the HR Operations Manager, part of the HR Infrastructure team. The HR Infrastructure team provides systems that enable us to design strategic workflows, processes, governance, and data that powers HR. Within HR Infrastructure, the HR Operations team manages HR’s centralized support system, administers various phases of the employee life cycle (background checks, job changes, etc.), and resolves issues related to data, programs, policies, and procedures for employees.
Primary Responsibilities:
Drafting employment contracts, the creation of new hire offer packs, the co-ordinating of the signing and delivery of documents, and the return of executed contracts.
Carry out identity and right-to-work checks for all new joiners.
Run all background screening processes from start to finish, escalating concerns to Senior HR Generalist or Compliance where needed. Review all invoices received from background screening provider for accuracy. Support all new joiner onboarding processes both pre-hire and post-hire, including liaising with IT and Corporate Services to ensure that all preparations are made for the new joiner’s first day.
Prepare HR induction slides and schedule all new joiner induction sessions.
Conduct all HR inductions for new joiners and transfers and oversee the completion of all new joiner onboarding tasks.
Manage offboarding processes including preparing leavers documentation, scheduling exit interviews, working with IT and Corporate Services to ensure all systems access is removed and company property is retrieved. Act as the first point of contact for all day-to-day HR queries from employees.
Respond to queries and requests via email and in our HR Case Management tool providing direct resolution, as well as escalating complex cases when needed.
Respond to employee queries on leave policies and procedures, including but not limited to holiday, sickness absence, exam leave, and time in lieu.
Provide day-to-day benefits administration support including liaising with benefits brokers to ensure monthly changes are actioned correctly, reviewing invoices from providers for accuracy, organization of annual flu vaccination clinic, collection of Bonus Waiver documentation, submission of monthly Childcare Voucher order process, cycle scheme loan approvals, season ticket loan approvals, administration of the quarterly health and fitness reimbursement process, and eyecare voucher administration.
Provide operational support with respect to the annual benefits open enrolment process, including reviewing and updating benefits documentation, assisting with the testing of processes in Workday, and answering queries from employees.
Populate and distribute HR documentation to employees including promotion letters, job change letters, and confirmation of SMCR Certification letters.
Execution of all data management for GDPR purposes, including maintaining and updating existing processes where required.
Support all SMCR employee data management, engage with the HRIS team and Compliance on initiating annual and ad-hoc F&P assessments, track Certification status for all Certified Persons and Senior Managers.
Support monthly payroll processes including preparing payroll input spreadsheets and gathering required supporting documentation.
Identify opportunities for efficiency and streamline existing HR business processes across the department.
Create and maintain process documentation to ensure smooth and consistent operations across the global HR team.
Ad-hoc reporting on employee data where required.
Ad-hoc support for HR team and projects throughout the year.
Desired Skills & Experience:
Experience in a HR Generalist role or equivalent.
Passionate about HR and the pursuit of creating a center of excellence.
HR Operations experience in a corporate environment including the execution of onboarding and offboarding procedures, payroll input, reporting, and benefits administration.
Familiarity with GDPR and SMCR regimes.
Highly organized, excellent attention to detail and the ability to adapt to changing priorities.
Comprehensive written and verbal communication skills, and ability to communicate with stakeholders at all levels of the organisation.
Proactive, resourceful, adaptable, and meticulous.
Ability to exercise discretion and confidentiality.
Able to adapt to a fast-paced environment.
A strong work ethic and team mentality.
Possess an analytical mindset and the ability to proactively identify process improvement opportunities.
Previous experience with a corporate HRIS system, such as Workday.
Strong working knowledge of MS Office including Outlook, Excel, PowerPoint, Word.
Experience with a HR case management system like ServiceNow preferred.
#LI-Hybrid
Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.
It is the policy of the Company to provide equal employment opportunity for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, religion, creed, sex, gender, gender identity, gender expression, national origin, age, disability, genetic information, ancestry, medical condition, marital status, covered veteran status, citizenship status, sexual orientation, or any other protected status. This policy applies to all areas of employment including recruitment, hiring, training, job assignment, promotion, compensation, benefits, transfer, discipline, termination, and social and recreational programs.