Job Description
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Job Title: HR Officer
Hours: 37.5 hours per week
Contract: Permanent
Salary: £32,000 - £34,000 per annum depending on experience
Location: Metro House, 203 Pinner Road, Northwood HA6 1BX
Responsible to: Head of Corporate and Business Support Services
Harrow Health CIC
Harrow Health Community Interest Company began in 2007 by a group of Harrow GPs, whose sole aim was to ensure patients receive a high-quality clinical care service within the community. Over the years, Harrow Health has expanded. We now provide many clinical services, which include GP
Extended Access provision, Community Services, and our Whole Systems Integrated Care Services.
Our Vision:
To provide high quality patient care, enhancing patient experience by providing excellent clinical effectiveness in a safe environment. Working in partnership to provide gold standard services and develop a sustainable future for the local health community.
Job Summary:
- Developing and implementing HR strategies and initiatives aligned with the overall business strategy.
- Bridging management and employee relations by addressing demands, grievances, or other issues
- Managing the recruitment and selection process
- Oversee staff S&M training compliance.
Main Responsibilities
- Manage complex employee relations casework including dispute resolutions, disciplinary, grievances, absence, retirement, and redundancy.
- Apply HR and business knowledge evidencing appropriate decision-making skills.
- Support the Finance Team on monthly payroll ensuring information provided to run payroll is accurate.
- Advise managers on the terms and conditions of employment and knowledge share best practice with them.
- Develop, HR policy and procedures to drive performance and mitigate disputes.
- Implement learning and development plan.
- Manage SAR from employees.
- Provide first line advice on current and existing benefits for employees and managers.
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- Provide advice on recruitment and selection strategies, support by LMC Law
- Support the recruitment process – this may include writing job descriptions and preparing interview questions and application forms etc.
- Carry out new starter corporate inductions.
- Drive alignment between HR strategy and business goals.
- Continuously monitor and review HR policies and processes and implement changes where necessary.
- Participate in the implementation of specific projects, procedures, and guidelines to help align the workforce with the strategic goals of the organisation.
- Maintain annual compliance checks on all clinical staff
- Support change management processes
- Carry out 6 monthly staff surveys and with the Senior Leadership Team to develop action plans.
- Support Line Managers
- Ensure staff are compliant with the statutory mandatory training requirements.
- Line manager HR assistant
Additional Information:
Appraisal
Harrow Health operates a system of individual performance review/appraisal for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service need in the operational plan.
Clinical Governance
To have responsibility for a commitment to maintaining a high-quality service to patients by continual development of Service in the light of research evidence and by audit, based against clinically relevant standards.
Code of Conduct for Professional Group
All members of staff are required to work in accordance with their professional group’s code of conduct (e.g. NMC, GMC, HPC).
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
Conflict of Interests
You may not without the consent of Harrow Health engage in any outside employment. You must declare to your manager all private interests, which could potentially result in personal gain because of your employment position in Harrow Health. Interests that might appear to be in conflict should also be declared.
DBS
It is a requirement of this position that a Criminal Records Bureau disclosure at the enhanced level is undertaken.
Confidentiality
The post holder is required not to disclose such information, particularly that relating to patients and staff. All employees are subject to the Data Protection Act 1998 and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within. The post holder must not at any time use personal data held by HHCIC for any unauthorised purpose or disclosure such as data to a third party. You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of Harrow
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Health unless expressly authorised to do so by Harrow Health. Further guidance on confidentiality is contained within Harrow Health Information Security Management System (ISMS).
Data Protection
The post holder must always respect the confidentiality of information in line with the requirements of the Data Protection Act. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorized persons or organisations as instructed. By signing the job description, you are agreeing to adhere to the NHS code of conduct.
Education and Training
Personal continuing professional development is encouraged, and an annual appraisal system is in place to discuss personal development and ongoing training/objectives.
Equal Opportunities
The post holder is always required to carry out responsibilities with due regard to Harrow Health Equal
Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with
Harrow Health
Smoking
Smoking is not allowed on any part of Harrow Health premises.
Health and Safety
As an employee of Harrow Health, the employee has a duty under the Health and Safety at Work Act
1974, to:
- Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
- Co-operate with their employer to ensure compliance with Health and Safety legislation and the
Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
Risk Management
All members of staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.
This list of duties and responsibilities is by not exhaustive and the postholder may be required to undertake other relevant and appropriate duties as reasonably required.
This job description is subject to regular review and appropriate modification.
I confirm I have read and understand this Job Description
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Name of Employee:
Signature:
Date:
PERSON SPECIFICATION – HR OfficerManager
CRITERIA Essential Desirable
(3 points) (2 points)
Educated to degree level or equivalent
Qualifications experience.
CIPD part/fully qualified. Working towards
CIPD registration/ membership or evidence of a qualification in HR.
Broad and comprehensive generalist HR Generalist HR experience gained
Experience knowledge base preferably in a unionised
and environment.
Knowledge Sound understanding of HR policies and procedures. Experience of working in an
NHS/healthcare environment.
Experience of working with managers in the use and interpretation of policies and in the Able to deliver presentations in a management of specific casework. training environment.
Up to date working knowledge of employment legislation.
Ability to demonstrate proficient use of the
Microsoft Office suite within a work environment.
Ability to communicate effectively with Negotiating and influencing skills
Skills and managers and staff at every level of the
Knowledge organisation.
Excellent customer service skills and a strong customer service focus
Able to plan and organise own workload.
Able to interpret HR policies accurately in line with Employment Law
Proven listening, verbal, and written communication skills
Able to think quickly, adapt and respond appropriately to a range of varied and
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immediate customer needs.
Able to work independently and as part of a team to ensure team goals/objectives are met.
Able to work on own initiative within the parameters of the role.
Willing to undertake further training and development as required.
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Job Types: Full-time, Permanent
Salary: £32,000.00-£34,000.00 per year
Benefits:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Northwood: reliably commute or plan to relocate before starting work (required)
Experience:
- Human resources: 1 year (preferred)
Licence/Certification:
Work Location: In person
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