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WHAT YOU WILL BE DOING

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A fantastic opportunity has become available to join the Fraud CIO team as a Business Analyst, working with a focussed team of exceptionally talented developers and designers committed to helping Santander deliver value through use of latest technologies. Our mission within Fraud CIO is to design, deliver and evolve best-in-class fraud capabilities to protect our customers and to establish Santander as the global lead for preventing economic crime.

You will work within an agile squad comprising of Product Owners, Analysts, Developers, Testers and Release Managers.

The difference you’ll make.

• Gathering business requirements coming from stakeholders

• Translating business requirements into actionable activities for development teams

• Communicating Effectively complex technical concepts to non-technical stakeholders to drive decision making

• Working with engineers, designers, data analysts, product owners and stakeholders to define solutions that meet both our customers’ and our banks’ needs

• Encouraging to proactively seek out and identify untapped opportunities and unmitigated risks

• Owning and producing relevant documentation and visualising functional solutions

What you’ll bring.

• Experience working with product owners or technology teams on identifying, gathering and addressing requirements

• Experience of working in agile, including an awareness of agile tools and how to use them (such as JIRA and Confluence)

• Enjoy being part of a closely knit team of driven individuals and contributing to the wider Business Analyst guild

• Self-motivated, with an ability to manage and follow up on multiple tasks simultaneously

• Can-do attitude and learner mindset, eager and willing to explore new business/technical areas

• Excellent communication skills and ability to share knowledge

It would also be nice for you to have.

• Knowledge of web/mobile analytics such as Adobe Analytics

• SQL skills

• Experience in building banking or payments systems/platforms

• Experience in working on customer facing products at scale

What else you need to know.

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. We aim to offer different ways of working to ensure the best experience for you and for our customers. To support this, we offer site-based contracts with a hybrid working pattern where you will be required to attend the Milton Keynes office 2 days per week.

Application process

If your application is successful, a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :–

1st Stage – A one-hour formal interview where we will ask competency-based questions. This will be done virtually.

If there’s anything we can do in the recruitment process to help you achieve your best, please let us know.

Santander endeavours to provide a 2 & 7 approach to candidate interviewing: giving you feedback on your application within 2 days and concluding your interview process within the following 7 days. You’ll also receive interview feedback within 2 days and, if successful, we’ll aim to extend an offer of employment to you within 2 days of your final interview with us.

Everyday Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

Opportunities to embrace Agile with us as we transform our business, work in an environment with leading edge technology, attend ‘Meet Ups’ and be part of internal and external technology communities and work for an organisation that’s dedicated to your learning and ongoing development.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• £500 annual cash allowance to spend on our great range of benefits.

• Eligible for a discretionary performance-related annual bonus

• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer

• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover

• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

• Share in Santander’s success by investing in our share plans

• Support your favourite causes through charitable giving and our community partnerships

What to do next.

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.