Job Introduction
Sodexo have a fantastic opportunity for a General Manager to join our team based in Wallingford.
Reporting to our Account Manager, the General Manager will be responsible for management of the departmental management team, day to day on site activities and ensuring all service standards are met across the defence site.
What we need from you; you should have experience working in a management role within a soft FM industry, have fantastic leadership and personable skills along with management knowledge of health and safety and food hygiene.
Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
For more information on Sodexo Careers please visit Sodexo Careers
Main Responsibilities
- To continue to develop one’s own skills and knowledge within the position, including any required training courses
- To maintain excellent client/customer relationships
- To attend team briefs, huddles and meetings as required
- To attend your EPA to discuss and agree job performance, objectives and development activities
- To maintain professional work standards at all times
- To care for all company equipment and ensure that any faults are reported to management
- To act as duty manager ‘on call’ and holiday/weekend cover as directed by line manager
- To work in conjunction with department managers to plan, organise and coordinate service activity across the site
- To ensure daily standards of service across the site, as detailed in the service level agreement, within the schedules of the contractual terms and conditions and in line with applicable Sodexo service offer standards are achieved, maintained and developed
- To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo expectations
- To continually monitor all H&S and FS standards in all service operations and ensure they are maintained at the required level
- To drive performance through adherence to all promotional activity and marketing initiatives
- To contribute to the achievement of site budget performance as determined by segment business objectives
- To work in conjunction with department managers to ensure operational excellence within site with specific responsibility for labour management and performance of a defined group of employees.
- Active involvement, promotion and support of activities aligned towards employee engagement and achievement of IIP Gold standard
- Develop and maintain a positive internal and external network
- Continued professional learning and development in soft FM services
- To carry out any other reasonable tasks and/or instructions as directed by management.
Please see attached job description for further information regarding the role requirements
The Ideal Candidate
Essential:
- Knowledge and experience of working in a management role within the soft FM service industry
- Leadership skills and knowledge
- People management skills including general HR skills in recruitment, training and managing employee performance including disciplinary and grievance procedures.
- Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication
- Management knowledge of health & safety and food safety
- Ability to make independent decisions
- Able to work on own initiative within a team environment
- Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
- Able to demonstrate attention to detail and adherence to standards
- Analyse problems analytically, develop opportunities and implement innovative solutions
Desirable:
- Experience of working within military environment
- Previous experience in effectively managing in a similar role
- Health and Safety qualification equivalent to IOSH managing safely
- Food safety qualification equivalent to CIEH level 3.
About The Company
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
Package Description
Salary: £38,000-£39,000
Shift pattern: Monday - Friday (some evenings/weekends may be required to meet business needs. Although site based, may need to travel to other sites to support, attend training and meetings).
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
- Full training and full protective uniform supplied
- Health and wellbeing incentives
- Training and development opportunities
- Reward and Recognition schemes
- Flexible working considered
- Volunteering days
- Cycle to work scheme
- Life Assurance
- Free meals and parking on site
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
All offers are subject to full security clearance checks
Ready to be part of something greater? Apply today!