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We have an exciting opportunity for a Regional Operations Manager to join our management team covering the Sussex, Surrey, Kent, Hampshire, Wiltshire, Gloucestershire, Bedfordshire & Buckinghamshire regions. This position will be on a fulltime (37.5 hours per week) permanent basis. The role will be based at a registered office within the management span.

As a Regional Operations Manager you will be ultimately accountable for the performance of people in your regional area; for service delivery and managing the associated risks. Through interrogating the data available, you will know at all times whether your region is performing well or not and be able to report on this, identifying risks and the actions taken to mitigate these. You will ensure your team have the judgement and are empowered to recognise incidents of underperformance and take the right steps to address this, creating a proactive, honest and achievement driven culture.

You will play a key and active role in contributing to Mencap’s Big Plan and the PS strategy. You will be a key member of the management team, coaching individuals and teams by helping Mencap to consider ways to ensure staff are empowered to take greater control of how services are managed. You will ensure the people we support are meaningfully engaged in their local community and included in all aspects of how we manage and deliver services. You will also work to provide new opportunities for people; retain existing support contracts as well as developing a plan to ensure services are fully occupied. In addition, you will be responsible for developing and driving exciting new opportunities across the region for people with a learning disability, working alongside the Operations Director and Business Development Manager.

You will be an effective communicator with the ability to solve problems and have the confidence to make decisions, you will have excellent planning and management knowledge with sound IT and business administration skills.

To be successful at this post you will need enthusiasm, drive and the ability to influence people at all levels. You will have to be able to demonstrate our values (passionate, inclusive, brave, positive and kind), and have an in-depth knowledge of the rights and needs of people with a learning disability.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

No two days are ever the same, sometimes they may be challenging but they will always positive so click apply now to be considered!

• All roles are subject to an enhanced DBS check and suitable references.

Job ID: 28308

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

• T&C's apply based on contract

At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.

Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.

You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more. With us, it is never ‘just a job’.

In return for your hard work and passion, we can give you real meaning and purpose in your work.