Job Description
Salary: £10.50 - £12.25 per hour (equating to £21,840 to £25,480)
Gratuities: £130 - £230 per month
Accommodation: subsidised accommodation available on site or in local town
Staff transport: provided free between staff houses and hotel
Hours: 40 per week, with part time roles available too
Progress your pay as you develop your skills through our Skills Development (SD) Levels:
- SD1: £10.50 per hour, and be eligible for £130 gratuities per month
- SD2: £10.75 per hour, and be eligible for £150 gratuities per month
- SD3: £11.00 per hour, and be eligible for £170 gratuities per month
- SD4: £11.25 per hour, and be eligible for £190 gratuities per month
- SD5: £11.75 per hour, and be eligible for £210 gratuities per month
- SD6: £12.25 per hour, and be eligible for £230 gratuities per month
Learn from the best.
Be part of a great team.
Work in a stunning location.
We're looking for a friendly, efficient, and professional Senior Waiter to join the Gilpin Spice team.
THE ROLE OF SENIOR WAITER @ SOURCE
- Running a given section to a high standard
- High knowledge of menu items and dish descriptions
- Keeping up to date with SOP’s
- Self improvement
- High knowledge of products offered by the company
- Handling minor customer complaints and reporting them to supervisor, managers
- Adapting to customer needs and addressing them in a sufficient manor
- Maintaining a clear communication with other staff members during service.
- Helping with restaurant mise en place
- Average to high knowledge of wine and drinks.
- Maintaining a clean and high standard environment
- Maintaining the ethos and culture of the restaurant and company
- Making sure you are always presenting yourself in a professional manner
ABOUT OUR FOOD
Diners are ‘spoilt for choice’ when visiting Gilpin Hotel & Lake House in 2023 as the property completely transformed its F&B offering by becoming THE foodie destination of the region. Three new high-profile chefs were appointed to oversee its three restaurants. Though the three restaurants are very different, led by 3 very different chefs, they work together, sharing the same vision, commitment, passion and values, built on sustainable sourcing with low to no food miles and supporting local producers. Under the guidance of owner Barney Cunliffe, the property has also introduced its’ strategy for sustainability, which include new procedures and techniques for procurement, scrutinising the supply chain and developing a new Culinary Centre, complete with its own on-site butchery, and working with local farms and specific herds.
Ollie Bridgwater – Executive Chef – SOURCE at Gilpin Hotel
source /sɔː s / A place where something originates, where development and growth are nurtured
Ollie's aim is to create his own unique Lake District restaurant with sourcing, local produce and sustainability at the top of his agenda. All of course topped with a sprinkling of culinary magic and storytelling that pushes the boundaries of what diners have come to expect at this popular fine dining establishment.
Aakash Ohol – Head Chef – Gilpin Spice
spice |spʌɪ s| An aromatic or pungent vegetable substance used to flavour food
Aakash has exciting plans to transform the menu at Gilpin Spice which is renowned locally for its inspired fusion of Asian-influenced cuisine. Aakash views the property’s new sustainable and sourcing strategy as a particular positive for Gilpin Spice, throwing down a challenge that he hopes will lift the new menu to new realms of possibility.
Tom ‘Westy’ Westerland – Head Chef – Knipe Grill at Gilpin Lake House
Knipe Tarn (‘small lake on high rocks’ in Old Norse)
Westy has brought his own style of cooking with coal and various types of wood to the restaurant. His focus is on storytelling and communicating that to the guests so that they know the background of the dish and what the inspiration was behind it.
LIVE, WORK & PLAY IN THE LAKE DISTRICT
Work hard but really enjoy your days off? There's nowhere better to do that than in the beautiful Lake District. As well as the traditional hospitality jobs at Gilpin Hotel and Lake House, you can also be an accountant, an agri-scientist, an interior designer, a landscape gardener, a marketeer, and much more… the opportunities are endless!
LOVE & LAUGHTER - WE LOVE WHAT WE DO - JOIN US AS OUR SENIOR WAITER
Many of our guests come to Gilpin for very special celebrations, investing time, money, expectations, memories and feelings into their stay with us. Our job is to help create the magic, sowing the seeds for lasting happy memories with five star service, and a lot of love and laughter.
THE WORLD IS YOUR OYSTER - WE WILL TRAIN & DEVELOP YOU
You can start at whatever level is right for you, and immediately start learning about the work and our team spirit; everything you need will be provided in a combination of on the job training and via our online Gilpin Training Academy, with clear pay progression built in. If you want to prove yourself and become a manager, the opportunity is there – you can see for yourself what you need to do to progress, and if you wish to take it further this can lead to a degree or leadership course without needing previous qualifications. We don't pigeon hole and we support you to create your own career path - you might start off in one department and decide you want to try something in another department, For those that have a set career path in mind though, we'll support you to develop as far as you want to go. This is your future – our job is to train you & prepare you for whatever you do next.
WHAT’S IN IT FOR ME?
SOCIAL
Staff social events, activities and parties throughout the year.
FOOD
Home-cooked food for just £1 per meal. A breakfast of toast and cereal is free, and available at all times. We also have snacks and tasty treats available throughout the day.
SUBSIDISED ACCOMMODATION
Fantastic subsidised shared staff accommodation, some at the hotel, some in the countryside, and some in the centre of Windermere and Bowness. In all accommodation there is a shared kitchen and lounge area. We spring clean your room before you move in, meet you, show you around, and settle you in with a welcome pack, and check all the accommodation monthly to make sure everything is still lovely. Our staff accommodation ranges from mobile static homes to ensuite rooms in Bowness and Windermere (from £130 to £350 per month including bills). If you’re really trying to save and don’t have a lot of stuff, there are a few very small mobile static home rooms that we don’t charge anything for.
STAFF TRANSPORT
Free staff transport between Gilpin Hotel and Lake House and the staff houses in Crook, Windermere and Bowness.
GYM MEMBERSHIP
Free use of Choices Health Club in Troutbeck Bridge with gym, swimming pool, steam room, sauna and hot tub.
MYCUMBRIA CARD
We buy MyCumbria Cards for all of our team – old and new! With this you can get offers and discounts throughout Cumbria on food & drink, activities, shopping and more. We’ll also be introducing a scheme where you can get even more money off certain activities, so watch this space to go bike riding, canoeing, rock climbing, or relax with a lovely meal or go to the cinema…
ENGLISH LESSONS
We provide personalised English classes (while you’re paid) if you wish to gain confidence and ability to communicate in English. The aim is to motivate and encourage progression here at Gilpin as well as to gain confidence outside of work.
TREATS - DINING & HOTEL STAYS
Discounted rates in our restaurants, as well as amazing the opportunity to stay at other Relais & Châteaux and Pride of Britain hotels from just £75 per night!
FRIENDSHIP & FUN
There are around 170 of us in Team Gilpin, but we’re not a big international hotel. We love what we do, and believe it’s important to have a friendly warm atmosphere behind the scenes as well as out front. We are family run with a strong team of managers who really look after, look out for and nurture our teams. We have a lovely, friendly, close knit team, where great friendships are made (often long term). We believe in enjoying what we do!
For more information see https://thegilpin.co.uk/join-our-team
Job Types: Full-time, Permanent
Salary: £10.50-£12.25 per hour
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- Gym membership
- Language training provided
- On-site parking
- Shuttle service provided
Supplemental pay types:
Work Location: One location
Application deadline: 01/04/2023
Apply
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