The opportunity
We’re looking for a Junior Digital Support Manager to join the team at Iris and support on ongoing service workstreams for our clients.
This is a great opportunity for someone to work closely with our team of performance marketing, eCommerce Specialists and developers who are committed to delivering an extraordinary end-product, have a passion for creative work, an exceptional attention to detail, are process driven and are able to partner effectively to service our clients.
Your responsibilities as a Digital Support Manager will include:
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Supporting the full project lifecycle, from scoping through to copy, design, build and deployment/upload. You’ll be working closely with our internal developers and UX/UI designers, overseeing the work quality and delivery.
- Updating clients on progress of current tasks and discussing new business opportunities
- Reviewing and scoping out new requests from the client – such as new feature requests, design/development enhancements
- Monitoring site performance and reporting, making proactive recommendations to the client, including:
- Technical improvements (site speed, feature improvement, technical SEO)
- UX and CRO improvements
- Assisting in the development of strategic roadmaps for the client and ensuring delivery against the roadmaps, on time and within budget.
- Ad hoc tasks, with opportunities to develop and flex into more technical projects.
What we're looking for
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Exceptional digital project management and organisation skills, with high attention to detail and a natural self-motivating drive.
- Strong communication skills, with the ability to build and manage clients' relationships.
- A born collaborator, with experience working in cross-functional teams.
- Good knowledge of Google Analytics, WordPress, front and back end development would be essential to fully understand all roles within a typical project lifecycle.
- You care. We’re looking for someone who’ll find the time and energy to ensure we create the very best work, for the clients and the agency.
- Personable, with a natural ability to develop strong relationships across the agency.
- You’re ambitious. We’re looking for a candidate who wants to continue to develop their career and sees the opportunity represented by this role.
Who are we?
About Iris Performance Marketing
Working in partnership with our clients, we mould around internal teams to provide support in the areas where they’re needed most to provide and deliver a well-connected acquisition focused digital marketing strategy. We offer a bespoke digital marketing service built around our clients’ needs, including PPC, SEO, web design & development, email, tracking & analytics, social, UX & mobile marketing.
About Iris
We’re Iris. We’re For the Forward. A creative, strategy and innovation company that uses the power of participation to excite progress for businesses. As the relationship holder for our clients, we’re inviting you to participate in progress – moving yourself, your client and the wider world forward with every decision you make.
Our office
London is our HQ. In our riverside office you’ll find 380 talented people working with ambitious client partners. We’re the lead strategic & creative agency for Suzuki, Starbucks, adidas Football and Abrdn. And we’re a specialist partner for Barclays and Samsung, to name a couple.
The Iris Character
We have five core behaviours that we look for to help us to build a culture that fosters true progress: Courage, Storytelling, Collaboration, Empathy and Commitment.
What's in it for you?
- Flexible working – we offer you a balance of home and office working and the opportunity to choose your days when it suits you best
- Core hours – whether you want to enjoy an early gym session or pick up your children from school, you have the option to manage your own hours
- Vitality private health care
- Pension scheme
- Enhanced Maternity package
- 4 months full pay after 1 years’ service
- 6 months full pay after 2 years’ service
- Enhanced Paternity package
- 4 weeks full pay after 1 years’ service
- IVF support – giving you flexibility to attend appointments and recover from procedures
- Additional Parental support – meaning you can be there for your family’s important moments’
- Personal access to our independent Financial Advisor
- Group income protection
- Sabbatical after five years of service
- Bike to Work Scheme
- Weekly football and yoga sessions
- Perkbox platform – giving you access to a wide range of discounts, curated wellbeing content and the 'Celebration Hub' to recognise and show appreciation to your colleagues
- Client discounts – adidas, Dreams and Feather & Black
Holiday
- Three extra days can be used for religious holidays
- Plus your birthday day off
- Plus an extra day after three and five years of service
- Climate Exchange Day
Diversity, Equity & Inclusion
‘FOR THE FREE’ is our global DE&I strategy. Its aim is to create a business where everyone feels free to be themselves and has the same opportunity and access to progress. Our DE&I strategy encourages courageous thinkers who champion outsider perspectives. ‘FOR THE FREE’ has three main pillars of activity:
Diversity - We want to invite difference. To be an organisation that is fully representative of different groups and reflects the city, country and world that we live in. We value our talents’ lived experiences – including gender, race, class, disability, neuro-diversity and sexual orientation.
Equity - We want to be fair to everyone. To remove barriers for individuals and groups and provide the bespoke access, support and opportunities that are needed to fully participate in our organisation. We are levelling the playing field.
Inclusion - We want everyone to feel at home. To provide a place where people can be themselves, express their unique identity and contribute to the life of our community
Privacy Statement
If you decide to apply for a role at Iris we will only keep the data provided by you for 2 years from the date we receive it, following which your data will then be destroyed. We have a legitimate interest to process the data you provide us and we will protect your rights in accordance with all applicable data legislation. If at any point you decide you would like us to delete the data we hold or have any more questions please email us at dpo@iris-worldwide.com.
You can find out more about our Privacy Policy here: http://www.iris-worldwide.com/privacy-policy/
We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large. We are For The Forward.