Company iCyberDefence
Full Address (Remote) 20 Eastbourne Terrace, Paddington, London, W2 6LG
Weekly Hours Worked 40 hours per week
Salary £20,000 PA
Please contact Jack on Jack.Taylor@estio.co.uk or call 01133 500 333
About the company:
iCyberDefence has grown from strength-to-strength since 2017 and expanded its cybersecurity services to its global customers. We pride ourselves in having a team ethos and employee-centric environment.
Brief job description:
Estio Training have an exciting new opportunity for a Cyber Security Technologist with iCyberDefence a Cyber Security company based in Paddington.
Job Description:
We are seeking a customer focused and passionate security analyst to join our Security Operations Team.
As a Security Analyst, you will manage cyber security incident management. You will report on cyberthreats and implement any changes needed to protect the organisation. You will be self-motivated, a natural problem solver and able to follow the process for ticketing systems as well as the capacity to work in a fast-paced environment,
It is essential to have a passion for technology and provide outstanding customer service.
Your duties and responsibilities in this role will consist of:
This is what you will have learned by the end of the apprenticeship:
- Providing efficient and effective customer service to end users and other stakeholders.
- Logging and maintaining support issues detail throughout a service ticket lifecycle.
- Responding appropriately to more complex problems through escalation.
- Prioritisation and management of workload to ensure client SLAs are met
- Threat and vulnerability analysis. Conduct proactive threat research.
- Investigating, documenting, and reporting on any information security (InfoSec) issues as well as emerging trends.
- Monitoring and response for MDR Platform.
- Monitoring and response for XDR Platform.
- Monitoring and response for Email Protection.
- Monitoring and response for SAAS protection tools.
- Analysis and response to previously unknown hardware and software vulnerabilities.
- Preparing disaster recovery plans.
- Updating firewall & cyber security software tools.
- Ensure service excellence for all Service Delivery and Incident Response services.
- Ability to provide technical and service leadership to T1 analysts.
- Monitor security incidents received from SIEM and other security tooling.
- Carry out Tier 1 triage of assigned security incidents within appropriate skill level.
- Carry out incident response on medium and low complexity security incidents (P3 & P4).
- Maintain assigned ticket queue.
- Participate actively in the resolution of high complexity incidents, even after they are escalated (P1 & P2)
- Maintain Security Operations documentation.
- Contribute to Incident Response investigations working with the Incident Response team.
- Assist in the development and improvement of processes for incident detection, analysis and response.
- Daily security incident investigation and resolution.
- Developing and Implementing Organisation-Wide Security Protocols.
- Work with the Cyber Security Manager and other IT teams to achieve and maintain the security requirements to meet compliance with NIS and ISO 9001/27001 trajectory, and other requirements adopted by the organisation.
- Work with the Infrastructure Manager and Service Manager in defining security baselines for systems and infrastructure.
Qualifications:
- 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)
Skills Required:
- Experience working in an IT environment – or similar experience e.g. IT service desk, Security Analyst.
- Experience in handling of incident response for organisations.
- Experience working with SIEM technologies.
- Ability to communicate effectively with customers and internal staff, at all levels and across different functional areas.
- Experience in the collections, parsing and analysis of technical artefacts from Windows operating systems.
- Understanding of common Intrusion Analysis models (MITRE ATT&CK) and ability to apply them to analysis and reporting.
- Good knowledge of the programming language Golang and Python.
- Experience with REST APIs.
- Experience with SQL – particularly PostgreSQL.
- Knowledge of Unit Testing.
- Able to understand business requirements and transform technical specifications.
- Collaboration – Experience and willingness to working in a team.
- Must have a tenacious approach to problem solving, constantly striving for effective solutions.
- Familiarity with Linux.
- A passion for or understanding of the importance of cyber security.
- The ability to analyse problems and communicate thought through solutions.
Future prospects:
The role offers long term security and the opportunity to progress into a permanent position.
Training to be provided:
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 4 Cyber Security Technologist, with training in how to:
- Discover potential vulnerabilities, threats and hazards in your systems, services and processes.
- Develop security designs and configure, deploy and use appropriate cyber security technology to protect your business.
- Identify, analyse and develop security cases to defend against potential threats.
- Write program code or scripts to meet a given design requirement that improves your cyber security.
- Understand latest attack techniques and recommend ways to defend against them.