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CC33 FS Ltd Logo

Outbound Sales Team Leader

5663786

Sheffield, England

1 day ago

21000 - 26000 GBP

CC33 FS Ltd

Sheffield, United Kingdom

Paul Fletcher

Unknown / Non-Applicable

Company - Private

2012


Job Description

CC33 is growing and we are looking for experienced Team Leaders to join our Operations team.

Sales Team Leader

At CC33 we have ambition to be the UK’s leading Technology led Contact Centric Services provider, and employer of choice in Sheffield, and our fantastic team is at the heart of this ambition. Ensuring we have the right benefits in place, the best development opportunities and an environment that supports our teams means that they can focus on giving our clients the very best performance. To make this happen we need inspiring and motivating leadership, and this is where you come in!

We are looking for passionate, authentic and energetic Team Leaders with a drive for performance to lead their team in a fast paced outsource contact centre space. This is a challenging, continuously changing and expanding environment; if this sounds like you then read on…

You will be responsible for the meeting and exceeding the delivery of internal and external customer targets for your team of advisors. You will naturally be committed to delivering a great client contact experience through a variety of customer contact channels.

As Team Leader you will provide leadership and direction for a team of passionate people, all dependant on the client and campaign type. You will be used to delivering through others, and will manage this delivery. You will require extensive operational and leadership experience in a Sales or Service contact centre setting. Your focus on delivering high performance from your team will be driven around your tried and tested people and engagement strategies.

You will deliver exceptional service for our demanding clients, all in a professional and compliant way, ensuring that all client and internal metrics are met and exceeded!

Key Responsibilities:

Location:

You will be based at our offices located on Ecclesall Road, Sheffield (S11). Our offices are a short walk from the city-centre with excellent transport links from surrounding areas, with free private on-site parking.

Salary & Bonus:

This role has a basic salary of £22 - £26k (depending on experience) per annum.

We also offer a competitive bonus scheme based on your team achieving key KPI’s with an OTE of £31k

Working hours:

You will be contracted to 40 hours per week between the hours of 8am & 8pm, Monday to Friday. The successful candidate must be fully flexible between these hours.

Weekend work may be offered as additional overtime.

What are we looking for?

Why choose CC33?

CC33 People Promises

Our People Promises are the foundation of all our interactions with colleagues, customers, and clients.

Our learning and growth comes from working better together as a supportive team, enhanced by our diverse backgrounds and perspectives. Our diversity helps deliver the best possible outcomes for our people, our clients, and our business. We are committed to diverse representation at all levels of our organisation

*Any applications which do not display relevant experience on their CV will not be considered for the role*

Job Types: Full-time, Permanent

Salary: £21,000.00-£26,000.00 per year

Benefits:

Schedule:

Supplemental pay types:

Experience:

Work Location: In person

Reference ID: OSTL


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