About Enterprise
Enterprise is the UK B2B division of BT Group, and we mean business for 1.2 million business and public sector customers. Our customers range from big household names and government departments, right through to small businesses and new start-ups. But regardless of size, we provide organisations with fixed voice, mobility, fibre connectivity, and IT services, as well as future facing innovations such as 5G, IoT and AI. Our BT Wholesale business, which is part of Enterprise, helps around 1,400 communication providers and other organisations to provide fixed or mobile phone services to their customers.
Shape Tomorrow - You innovate with some of the biggest names in tech and help critical public services to deliver for the nation. You use technology to drive positive change in society and are committed to sustainability and being kinder to our planet.
Get Rewarded - You have competitive pay frameworks, generous pension contributions and benefits you can tailor to your needs. You work in brand new, state of the art workplaces, designed to support our smart working philosophy of ‘3 together, 2 wherever’.
Be You - You support, respect, and appreciate each other and always put safety and well-being first. You bring your full self to work within an inclusive culture that recognises the importance of nurturing under-represented talent.
Grow - As part of BT Group you have the chance to take your career in lots of different directions. You have unlimited learning opportunities and access to talent programmes designed to help you to be your best.
The nature of delivery will be bespoke Network, IT and voice solutions for Enterprise Customers. It is expected that the value of delivery activity (i.e. PS Resource, equipment etc.) could be between £5 Million and £20 Million but this should not be viewed as the deciding dimension of this role versus others.
You’ll be directly engaging with customers at in leadership roles (i.e. IT Manager, Programme Manager etc.) and be viewed by them as leading significant pieces of delivery that are highly visible and recognisable. In this respect what you and your team deliver and the behaviours the collective team exhibit will shape customer experience. As a leader in the professional community of Project and Programme Managers you will be expected to promote and shape project management methods / tools. In addition you will be expected to ensure that your team conforms with governance / standards set out by the PMO (or contract where mandated).
- Accountable for leading the delivery of project(s), programme or portfolio that are large, complex and represent significant benefit / risk to our customers. The delivery will be highly visible and recognisable.
- Accountable for building complex matrix delivery organisation consisting of a mixture of dedicated and shared resources: These resources will be Project Management, other internal specialists and external third parties.
- Act as a customer champion. Establishes customer needs, uses operational and technical expertise to deliver brilliant experiences by resolving customer issues and delivery quality and timeliness. Understanding the customer business context and the impacts the programme has on successful business outcomes
- Accountable for building a comprehensive governance structure with relevant customers, client service managers account team and the programme team. Taking responsibility for leading the development of the appropriate plans and controls to ensure successful delivery.
- Manages project risk for BT and customers with an ability to use and adapt recognized project management methods and processes depending on elements of the risk profile and governance needs.
- Ensures the PMO and resourcing functions have clear line of sight of upcoming demand and contract requirements.
- Works in collaboration with the Practice and Hub Managers, and the Client Services team to ensure consistent delivery to customers.
- Provide direction to the team on requirements, scope, timescale, cost constraints and quality expectations.
- Accountable for mobilising the project, programme or portfolio.
- Current and Valid SC Security Clearance
- Highly-developed project management skills with experience of delivering technical solutions to Enterprise customers.
- Commercially and financially astute and able to seize opportunities to improve profit or new business.
- Great stakeholder management skills. Ability to work with multiple internal and external partners to deliver great outcomes for our customers and business.
- Negotiation, communication and decision-making skills.
- Ability to interpret Commercial Contracts and identify areas of risk and opportunity.
- Experience as a Project Manager, delivering complex solutions. The value of delivery will typically have been between £5 Million and £20 Million.
- Experience of delivering a broad range of IT and network technology.
- Expected to have attained a project management qualification – Prince 2 Practitioner, MSP, APM RPP etc.
- Competitive salary
- 10% on target bonus
- 25 days annual leave, plus bank holidays
- Pension scheme (5% from you, 10% from BT)
- Flexible benefits
- Employee discounts (50% off EE for you, 30% off EE for friends & family and discounted BT broadband & TV)
- Flexible Working - This role offers a 3 together, 2 wherever working model
Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and criteria. So, if you're excited about this role but your past-experience doesn't align perfectly with every requirement, don’t worry – we’d still love you to apply!
When you submit your application, it will be reviewed by our recruitment team. If successful, you’ll move onto the interview stage of the process. If unsuccessful, you’ll be notified by email.