Job Description
PHARMACY TECHNICIAN – SHOREDITCH PARK & CITY PCN
JOB DESCRIPTION
Title: PCN Pharmacy Technician
Pay Band £29,000 - £34,000 dependant on experience
Fixed term – 18 MONTHS
Responsible to: PCN Clinical Pharmacist
Accountable to: PCN Clinical Director
1. Job Role/Purpose:
Groups of GP Practices in City and Hackney have recently come together to form 8 Primary Care
Networks (PCNS) each covering a total population of between 30,000-56,000. The purpose of these PCNs is to enable GP practices to work together in a collaborative way to develop and deliver network-based services that respond to the needs of the local population.
Shoreditch Park and City is seeking two Pharmacy Technicians to work under the supervision of the Lead Clinical Pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients. In addition, they will provide technical and administrative support to the
Clinical Pharmacists and Clinicians as well as support practice primary care teams with queries around medication from patients; including face to face and telephone support to patients, primary and community staff.
Primary care clinical pharmacy is developing, Shoreditch Park and City PCN is looking for two motivated individuals who are flexible to respond to the developing nature of the role and the needs and priorities of individuals requiring support. Under the direction of the lead Clinical
Pharmacist, we expect that you will be able to work independently and manage your own workload. You will need excellent communication skills to be able to liaise with patients, primary care staff, community pharmacists and other partners.
You will be working across the practices in the PCN and no two days will be the same, allowing for a varied and fulfilling role. You will become part of a PCN Pharmacy network team, with full support from both the network and the City & Hackney CCG. Training and development support is offered.
2. Key Duties & Responsibilities:
- To support the PCN Clinical Pharmacists in the delivery of clinical pharmacy services;
- To perform medicines improvement work to maximise safe, cost-effective best practice in prescribing under the supervision of the GP or Clinical Pharmacist;
- To assist with medical safety monitoring system e.g. high-risk drugs;
- To process repeat medication requests, including the conversion of acute requests to repeat medicines and changing quantities of medicines;
- To issue prescriptions in line with agreed clinical protocols and within your competency and directing queries to an appropriate clinician;
- To liaise with clinicians and administrative staff to resolve medicine-related queries;
- To provide advice and guidance to patients regarding medication optimisation and lifestyle e.g. inhaler techniques;
- To provide medication review services to patients via clinics in practices, domiciliary visits and in residential and nursing homes and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care;
- To support practices in the achievement of prescribing Quality and Outcomes Framework targets, and other medication management targets;
- To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken;
- Liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care;
- To monitor practice prescribing and adherence to practice, local and national prescribing policies;
- To assist with the development and review of medicine audits;
- To undertake specific work/prescribing initiatives under the support of the PCN Clinical
Pharmacist;
- Conduct medication reconciliation following discharge from hospital, clinic visits and other transfers of care e.g., new patients, care home residents), to ensure that medication changes are safely implemented in a timely fashion with the support of the pharmacist;
- To promote cost effective, safe, evidence-based prescribing in accordance with local formulary, medication optimisation strategy and national guidance.
- To attend local meetings seeking to improve access to medicines or repeat prescribing processes.
- To establish positive working relationships and effective communication with network practices, integrated care health and care teams, and a range of local voluntary sector and community organisations;
- To contribute to the development of the service, e.g., developing service pathways, paperwork and sharing good practice across network practices.
- To attend and participate in practice clinical meetings and other multi-disciplinary meetings where necessary.
NB: This job description outlines the key duties that are expected of you within the role although
is not an exhaustive list. It may be amended in line with experience, business requirements and as a result of any future organisational change.
3. Other Responsibilities:
Health and Safety
- To comply with the Health and Safety at Work etc. Act 1974.
- To take responsibility for his/her own health and safety and that of other persons who may be affected by his/her own acts or omissions.
Equality and Diversity
- To carry out at all times his/her responsibilities in line with the Practice Equal
Opportunities Policy and Procedure.
Risk Management and Clinical Governance
- To work within the Clinical Governance Framework of the PCN, incorporating Risk
Management and all other quality initiatives.
Confidentiality
- To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Caldicott Guardian and the Data Protection
Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.
General
- To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
- To work across PCN GP practice sites as required.
- The postholder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.
4. KNOWLEDGE, SKILLS AND ABILITIES:
Qualifications Essential Desirable
GPhC Registered Pharmacy Technician ✓
BTEC/NVQ level 3 or equivalent in pharmacy services ✓
Accredited Checking Technician ✓
Enrolled in, undertaking or qualified from, an approved ✓ training pathway. For example, the Primary Care Pharmacy
Educational Pathway (PCPEP) or Medicines Optimisation in
Care Homes (MOCH)
Experience Essential Desirable
2 year experience in a hospital, community or primary care ✓ pharmacy
Primary care experience ✓
Skills Essential Desirable
Excellent communication skills (written and oral) ✓
Clear, polite telephone manner ✓
Excellent IT skills including Microsoft Office packages and ✓ case management systems
EMIS user skills ✓
Knowledge of the principles of medication optimisation ✓
Good pharmacy knowledge including terminology ✓
An appreciation of the nature of primary care prescribing, ✓ concepts of rational prescribing and strategies for improvement of prescribing
Knowledge and understanding of pharmacy law and ethics ✓ and current legislation
Understanding of current national policies, in particular those ✓ that impact on medicines management services
Experience of medicines reconciliation ✓
Understanding of community pharmacy systems ✓
Ability to develop and implement policy and procedure to ✓ sustain a quality service
Understanding of QOF ✓
Effective time management (Planning & Organising) ✓
High levels of analytical literacy skills ✓
Organised with good time management ✓
Ability to follow policy and procedure ✓
Personal Qualities Essential Desirable
Polite and confident ✓
Ability to work within a multi-disciplinary team ✓
Flexible and cooperative ✓
Displays self-confidence and self-awareness, especially in ✓ dealing with staff and patients
High levels of integrity and loyalty ✓
Excellent communication skills including the ability to ✓ communicate complex information in situations where there may be barriers to understanding both to patients, their families /carers and other professionals
Ability to work under pressure ✓
Other requirements Essential Desirable
Flexibility to work outside of core office hours ✓
Evidence of continuing professional development ✓
Job Types: Full-time, Fixed term contract
Contract length: 18 months
Salary: £29,000.00-£34,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
Work Location: In person
Application deadline: 19/03/2023
Reference ID: U0090-23-1500
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