Job Description
tails.com is looking for an enthusiastic and driven individual with a passion for health and safety and a desire to learn. You’ll be focused on ensuring a safe, efficient and pleasant working environment at our largest manufacturing site based at London Heathrow.
Changing the world of pet food for good
We’re tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.
We’ve got ambitious plans. Having created an entirely new category in pet food, we’re now scaling fast in the UK and Europe – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.
Together, we’ll change the world of pet food for good.
Putting the fun in functional
In Manufacturing Operations, we’re responsible for creating a different product for each and every dog, and delivering it to our customers - on time and in beautiful condition. It means we design the processes that make it possible to do what tails.com does – meeting challenges and finding new ways to do incredible things.
The team is engaged, empowered, and high-performing. We’re driven by results and delivery – which means you get the space and trust to take a problem and solve it. We believe most hard skills are learnable – so we’re looking for attitude and approach above all else. Eager to learn, adapt, and work hard? You could be just the person we need to deliver a truly game-changing product to thousands of people, every day.
Sound like a team you want to join? Here’s how you’ll make a difference:
The role
The Health and Safety Coordinator will be the first port of call for all things health and safety at our London Heathrow factory. This role will report directly to the Factory Manager and will be focused on supporting and coaching the factory team to ensure the safety of everyone on site.
The things you’ll do
- Liaise with the Health and Safety Manager regularly to ensure the health and safety strategy and initiatives for the Heathrow site are delivered within agreed timeframes.
- Assist in the investigation of accidents, incidents and dangerous occurrences. Produce reports and where applicable, identifying root causes to enable continuous improvement.
- Consult and promote a positive safety culture.
- Work with Shift Leadership to ensure all H&S policies and procedures are adhered to by the Production team.
- Ensure all relevant Risk Assessments are in place, up-to-date and trained out.
- Carry out health and safety inductions for new starters and continually monitor the behaviours within the factory.
- This role will need to be able to attend night shift for a minimum of 2-4 hours a week.
- Training and development opportunities available.
The skills you’ll bring
- An effective communicator with good written and spoken English skills.
- A confident public speaker who can address a large audience and lead training sessions.
- Experience working in a warehouse environment.
- Genuine passion for health and safety
Our Commitment*
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We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at tails.com.
During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.
What next?*
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If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.
Here’s a taster of how our recruitment process works:
- Phone call with our Talent Acquisition Manager to better understand your experience.
- Interview with our Health & Safety Manager - 45 minutes video call.
- Interview with the Factory Manager. This will be your first chance to see the factory first hand.
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What's in it for you?*
- Competitive salary, reviewed annually.
- Annual bonus, based on company performance.
- Flexible core hours, giving you true work life balance.
- Hybrid role to ensure this role works for you.
- 25 days of holiday_ (excluding bank holidays)_ which increases over time to a max of 27 days.
- In 2023 we will trial a 9/10 day working week - meaning every other Friday off to enhance your wellbeing without a reduction in pay and leave allowance.
- Optional 5 days unpaid leave and 1 paid volunteer day each year.
- When you need a change of scenery, you can work from abroad 2 weeks every 6 months.
- Health insurance for you, paid by tails.com (starting mid 2023) & discounted gym membership.
- Extended maternity, shared parental and adoption pay. Up to 6 months at 70% pay, linked to statutory parental pay.
- Flexible paid care leave to support immediate dependants, people close to you and pets.
- An external financial coach to support a range of topics - debt management, savings and investments.
- Vet service - to support with all pet related questions.
- In house L&D team, with access to year round courses to help drive your development.
- 50% discount on all tails.com and 40% on Republic of Cats products.
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