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Payroll Apprentice

5663776

Sunderland, North East England, England

Today

17449 - 20558 GBP

University of Sunderland

Sunderland, United Kingdom

David Bell

$100 to $500 million (USD)

College / University

Education


Job Description

The apprenticeship will provide skills, knowledge and experience in Payroll and
other aspects of Human Resources.

The training aspect of the apprenticeship will cover:

  • Payroll Processing
  • Compliance with statutory rules and regulations
  • Principles of customer relationships
  • Deliver customer service
  • Administer Human Resource records
  • Employee rights and responsibilities
  • Principles of equality and diversity in the workplace

Key

Responsibilities
and
Accountabilities:

It is expected that over time individuals will develop towards:

  • Be a first point of contact for Payroll and Benefits enquiries, liaising with

payroll and HR colleagues to formulate a response.

  • Maintain accurate HR and payroll information across all teams in HR,
including the entry of data onto the HR and Payroll system. Ensure

consistent, timely and accurate input for monthly deadlines. Work

proactively with the HR admin team on information exchange and updating.

  • Work as part of a team to deliver the monthly payroll, including:

o Support in input and calculation of all aspects of the payroll in

nominated areas.

o Reconcile payroll-related input ensuring that anomalies are

investigated, rectified and appropriate changes are implemented to

improve service delivery.

o Ensure that anomalies are investigated, rectified and appropriate

changes are implemented to improve service delivery.

o Interpret and implement statutory payroll and pension regulations

and University policies and procedures.

o Maintain accurate payroll and pensions information. Conduct audit
checks on data accuracy and comply with business assurance and

audit processes.

  • Perform pension administration and liaise with external pension providers,

including the provision of pension estimates.

  • Liaise with and provide data to HMRC and internal and external auditors.
  • Maintain secure and confidential HR e-file systems and archiving
processes.
  • Produce documents for staff and managers including contracts of
employment and the associated pre-employment checks and compliance
with immigration requirements, termination and any changes to terms and
conditions.
  • Manage shared email inboxes dealing with any initial queries and

signposting the person to the relevant colleague or area of expertise.

  • Identify matters requiring the input of the Payroll and Admin Coordinator,
providing requisite background information, briefing them and providing

appropriate information to assist.

  • Contribute to the development of processes and procedures that support
areas of own remit to align to existing, changing and future University

processes.

  • Engage in continuous development to ensure up-to-date payroll and
pensions knowledge relevant to the needs of the University. Understand
the wider implications of payroll processes. Develop and implement new

approaches, guidance, procedures and processes to accommodate

changes in both internal requirements and payroll related legislation.

  • Participate in and support HR projects as required.
  • Support the Payroll Coordinator and Payroll and Admin Manager in testing,

developing and maintaining the HR-Payroll System.

  • Develop and maintain effective professional working relationships within
the HR team, the wider University and external agencies. Act as a role
model within Human Resources, supporting effective communication and

cross-skilling as appropriate. Support the provision of effective office cover

and cover for departmental activities.

  • Receive enquirers, visitors and external suppliers to the
Department/University and developing an effective approach to this

ensuring good customer service.

  • Provide cover for other Administration colleagues across the department
and cross skilling with areas of HR Operations e.g. HR admin.
  • Provide general administration support within the wider team and HR
department as appropriate e.g. attendance at meetings and minute taking,

coordinating room booking/photocopying for investigations/hearing etc.

  • Lead or contribute to HR projects and working groups as appropriate.
  • Act as an ambassador for the University and the HR team and role model
the University values.
  • Undertake any other duties commensurate with grade

Special
Circumstances:

  • Payroll processing dates will need to be taken into account when annual leave
is being considered and approved.

University of Sunderland

Role Profile

Part 2



Part 2A: Essential and Desirable Criteria

Essential













Desirable

Essential

Qualifications and Professional Memberships:

  • There are no entry qualification requirements, however, applicants
must be assessed by the Apprenticeship provider to ensure they

have a reasonable chance of achievement and will be able to
generate the required evidence

Knowledge and Experience:

  • An understanding of the importance of delivering a proactive
and diverse payroll service
  • An understanding of the importance of delivering
exceptional customer service
  • Excellent verbal and written communication skills
  • A good level of relevant digital and IT skills for the role
including competence in Microsoft Word, Outlook and
Excel.


Desirable

Qualifications and Professional Memberships:

  • A good standard of basic education including English and

Mathematics to GCSE Grade C or equivalent

Knowledge and Experience:

  • Experience of delivering a proactive and diverse payroll service.
  • Proven experience of delivering exceptional customer service
and ability to tailor approach and style to a variety of

stakeholder groups.

  • Experience of using an HR and payroll software system
  • Experience of communicating and collaborating remotely using
tools such as Zoom or Microsoft Teams.

Part 2B: University of Sunderland Values

Values are assessed

at the
interview/selection
testing stage – what
do these values

mean to you?

INSPIRING
We will provide an inspiring, enterprising and empowering experience for our
students and staff.

INNOVATIVE
We value people for their creativity and update our knowledge and practice to
enhance the student experience and improve our institutional performance.

COLLABORATIVE
We work together as a community with our partners and build lasting
relationships to achieve our shared ambition.


INCLUSIVE

We celebrate our diverse culture where everyone's contribution is welcomed
and valued.

EXCELLENT
We strive for the highest quality in academic delivery, research and service
standards.

Date Completed: December 2022


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