appropriate, co-ordinating supplies of office stationery, office furniture and equipment, and
external advertising & publicity, as required.
5. Carry out office-based administration tasks including assisting in the preparation of agendas,
minutes, letters and reports as well as the collation of information for the annual report as
required.
6. Assist in co-ordinating and organising FWA board meetings, AGM and other external/internal
meetings.
7. Carry out reception duties for callers to the office - both in person and by telephone. Provide
reception services for business calls and service users, make appointments for other staff as
required, operate office diary system, provide signposting and information to service users on
alternative services.
8. Assist in the planning and co-ordination of external events or meetings where required,
liaising with other organisations.
9. Work in conjunction with other Business Support staff and external IT support to maintain
FWA website, intranet and office calendars. Assist with the maintenance of IT and
Communications (Telephone) Systems and other IT equipment to ensure smooth running of
office technology.
10. Work within and comply with organisational policies, procedures, legislation and regulatory
and funding bodies.
11. Support the development, monitoring and evaluation of services as required. Perform
administrative tasks and produce reports in a timely way to ensure smooth running of the
services.
12. Support line manager and colleagues in achieving team and FWA objectives, regularly
attending team/other relevant meetings. Work collaboratively, assisting colleagues as
appropriate.
13. Take a proactive role in promoting equality and anti-discriminatory practice throughout all
aspects of the work.
14. Comply with relevant health & safety legislation and good practice as set out in FWA H&S
policies and guidance.
15. Perform other duties as reasonably required by the CEO and show commitment to ongoing
personal development.