Job Description
This role will work under the supervision of the Clinical Pharmacist and Medicines Management lead GP to ensure the safe, accurate and timely supply of prescribed medication to patients.
They will provide technical and administrative support to the dispensing team and clinicians.
The pharmacy technician will support the Culm Valley PCN and practice clinical teams with queries around medication from patients.
The pharmacy technician will complete audits around patient safety in the prescribing of medication and present the information for sharing with the clinical team.
The Pharmacy Technician is to undertake the following key responsibilities in delivering health services.
a. Undertake patient facing and patient supporting roles to ensure effective
medicines use, through shared decision-making conversations with
patients
b. Conduct medicines optimisation tasks including effective medicine
administration (e.g., checking inhaler technique), support medication
reviews and medicines reconciliation. Where required, utilise consultation
skills to work in partnership with patients to ensure they use their
medicines effectively
c. Support, as determined by the PCN, medication reviews and medicines
reconciliation for new care home patients and synchronise medicines for
patient transfers between care settings and linking with local community
pharmacists
d. Provide specialist expertise, where competent, to address both the public
health and social care needs of patients including lifestyle advice, service
information and help in tackling local health inequalities
e. Maintain a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients
f. Support initiatives for antimicrobial stewardship to reduce inappropriate
antibiotic prescribing
g. Assist in the delivery of medicines optimisation and management incentive
schemes and patient safety audits;
h. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;
i. Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
j. Contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care
k. Maintain a clean, tidy, effective working area at all times
The technical and administrative responsibilities of the Pharmacy Technician are:
a. Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation including implementing efficient ordering and return processes and reducing wastage
b. Supervise practice reception teams in sorting and streaming general prescription requests so as to allow GPs and clinical pharmacists to review the more clinically complex requests
c. Provide leadership for medicines optimisation systems across PCNs, supporting practices with a range of services to get the best value from medicines by encouraging and implementing electronic prescriptions, safe repeat prescribing systems and timely monitoring and management of high-risk medicines
d. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS)
e. Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health
f. Support delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives
g. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner
h. Duties may vary from time to time without changing the general character of the post or the level of responsibility.
i. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.
Person Specification
Registered with the General Pharmaceutical Council (GPhC)
Meets the specific qualification and training requirements as specified by the GPhC criteria toregisteras a Pharmacy Technician
Training requirements are currently in transition and further information is available at GPhC
Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP)
Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines
Experience working in a primary care setting
Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services
An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
Good clinical system IT knowledge of EMIS/SystmOne/Vision
Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
Good personal organisational skills
Effective time management
Demonstrate personal accountability, emotional resilience and work well under pressure
Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
Ability to use own initiative, discretion and sensitivity
Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
Ability to use own initiative, discretion and sensitivity
Flexible and cooperative
Ability to identify risk and assess/manage risk when working with individuals
Sensitive and empathetic in distressing situations
Able to finish work tasks
Problem solving and analytical skills
Ability to maintain confidentiality
Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety
Flexibility to work outside of core office hours
Disclosure Barring Service (DBS) check
Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home
Job Type: Full-time
Salary: £24,000.00-£27,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
- Wellness programme
Schedule:
Ability to commute/relocate:
- Cullompton: reliably commute or plan to relocate before starting work (required)
Experience:
- Pharmacy: 1 year (preferred)
Work Location: In person
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