Join our global team of 450+ craftspeople! We are a consultancy that solves business problems by designing and building highly complex custom software for the world's leading companies. We are on a mission to dismantle the traditional consulting ecosystem and replace it with an effective framework for innovation that transforms the way businesses think about and solve problems from the inside out.
TheoremOne is the winner of Comparably's Best Work-Life Balance: Top-Rated 100 Small/Mid-Sized Companies
https://www.comparably.com/news/best-work-life-balance-2022/
Working within one of TheoremOne’s small, tight-knit product discovery teams, you’ll be integral to leading discovery efforts across varying client projects. You’ll provide a strong product, UX, and research leadership experience within the team and directly to the client. Through close partnership across design, research, and engineering team members, you’ll help to anchor the problem understanding and ideation process around what’s viable for the business and desirable by their users. You’ll be part of a team with engineering and design strategists helping our clients identify the right thing to build, who they’re building it for, and why.
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Ensuring our client identifies and understands the right problem to solve, along with identifying key areas of risk or complexity that might impact the success of a product.
- Collaborate with the client and stakeholders to fully understand their users and their customers with research-based personas, customer journeys, and more.
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Coordinate and lead efforts around user research, from building a research plan and goal to recruiting, facilitating, and synthesis to inform product and service concepts.
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Advise and challenge peer discovery team members in engineering and design with feedback around product, user experience, and business value that keeps ideation on track.
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Frequently engage with the client and stakeholders on a project to create clarity around problem understanding and learning and provide confidence in our actions and methods.
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Ensure the solutions developed are value-driven, modern, and appealing, and meet the quality and expectations of both TheoreOnem and the client.
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Consistently building collaboration with and transparency for our clients and stakeholders to keep the team and outcomes aligned with defined measures of success.
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You understand the importance of software product discovery and value problem definition over solutions, learning over insights, direct user feedback, and how those can set up a delivery team for success.
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You should be passionate about experimentation and understanding user behavior and needs in balance with the client's and their business's needs - and that when user needs are prioritized, business needs are met as a result.
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You enjoy learning about new business verticals while working with multiple and varied clients over time, often changing projects and clients frequently.
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You can communicate effectively (removing ambiguity and creating clarity, building trust) directly with cross-functional partners (Engineering, Design, Research, Data Science) and the client and stakeholders.
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You have a background in, or are passionate about, Product Management, UX, and/or interaction design.
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You enjoy working at the intersection of product and design and the importance of keeping products user-centered and outcome-driven.
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Highly collaborative and communicative; takes and gives feedback well.
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Self-managed; can set timelines independently, adhere to schedules, and work within varied constraints.
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Understands the imperfect nature of prototyping, proofs-of-concept, and experimentation and the importance of doing the most efficient thing that gathers the best learning.
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Able to learn new methods, approaches, and best practices around product discovery.
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You can lead large and complex projects, keeping the team and client aligned, managing tactical work from the team, timelines as well as client relationships, and changing needs.
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You know how to define and prioritize problems to be tackled.
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7+ years of experience in digital product and service delivery (Product Manager, UX Lead).
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Able to facilitate in-person and remote workshops using tools like Miro, Mural, or FigJam.
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Strong experience in consulting and working with different clients and stakeholders directly, and the shift in focus required moving from project to project.
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Ability to translate business priorities and user needs into research questions, design insights, and product experiences.
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Experience working with multiple types and sizes of organizations, from Seed level startups to large enterprise organizations, and understanding the different constraints, pros, and cons involved in working with each kind.
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Experience working as a product manager or UX lead on product delivery teams in agile and lean environments with a nuanced understanding of varying principles, methods, and practices in developing quality software.
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Solid understanding of various agile and lean methodologies, including the importance of product discovery and dual-track agile with a single, collaborative team.
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Experience in UI design, working with designers and with design tools (Figma, Sketch, Adobe XD, etc.), with solid experience in web-based/mobile applications
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Experience running research using various methods, both moderated and un-moderated, and synthesizing that research data.
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Experience contributing to a team building consumer-facing and B2B products.
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Experience in Usability Testing, Heuristic evaluations, and product experimentation
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Experience leading, growing, and mentoring other peers in your discipline.
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Experience planning and facilitating Design Sprints with clients
- Experience building design-based prototypes, interactive or not, utilized for research and learning
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User research and ethnography - both qualitative and quantitative methods
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You understand Design Thinking and/or Jobs to be Done and utilize those methods to identify and solve user problems.
Discovery Process
Analysis
Audit TheoremOne's past discovery projects, aiming to identify current approach, current pain points, as well as opportunities for improvement.
Strategy
Explore ways to adjust TheoremOne's approach to Discovery projects to allow for better efficiency, productivity, consistency, and quality of work.- Consider ways to improve Discovery project value add to clients and their willingness to sign on for additional work with TheoremOne.
Team management
Consider new ways to organize team members for improved efficiency and performance.- Examine methods to train new hires as well as keep existing team members informed on emerging best practices in research, design, and engineering.
- Within the department, consider ways to improve collaboration, individual agency, and general work happiness.
Sales Support
Collaborate with the sales team members to seize opportunities and ensure alignment plans for the future phase work being presented- Develop strategic plans that are actionable by our clients to secure funding for a future phase or project that has been presented in a way as to communicates the value to our clients, which will lead to subsequent work
Unsure if your skills meet all of our requirements?
Apply anyway! We would love to meet you and find out more about how your skills could add value. At TheoremOne, we value open communication and feedback. We believe that diversity of identity, perspective, and experience makes us stronger; we would love to hear your perspective too!
Recording disclosure
TheoremOne records interviews so that we can focus on delivering a great interview experience. If you are uncomfortable with being recorded, please let our recruiters know when they reach out to you.
About TheoremOne
Founded in 2007, TheoremOne LLC is a remote-first technology consulting company, globally distributed by design. Our services range from:
- New product development
- Pure R & D
- Legacy modernization
- Revenue generation
- Process optimization
- Organizational transformation
If it’s cool and engaging in technology, we are likely working on it.
Customers come to us because they need to change to succeed and are looking for a solution that isn't just about technology — but also people, process, and leadership. We consult, form a diverse team of experts, and deliver strategy and execution under one roof. Consultants come to us for the autonomy, depth of project, and challenge of working with a wide range of clients across multiple platforms and industries.
Our contributors are master puzzle solvers in a vast range of technologies.
Benefits and Perks
100% REMOTE - We're fully distributed
EDUCATION AND CAREER GROWTH - We encourage our team to undertake any professional growth opportunities available, and we offer programs and financial assistance to achieve this!
HEALTHY BODY, HEALTHY MIND - HAPPY TEAM - We offer paid vacation and support healthy lifestyles through our physical fitness benefits program.
COMPANYWIDE VISIBILITY - We operate in a fully transparent environment to ensure we as a company and team have full understanding of where we came from, and where we are going.
HEALTHCARE & FINANCE - For US, UK, Canada, and Spain based full time employees; we have comprehensive benefits.
#LI-Remote
TheoremOne expects all team members to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities, and all decisions regarding recruitment, hiring, promotion, compensation, employee development decisions such as training, and all other terms and conditions of employment, are based on business needs, job requirements and individual qualifications without regard to race, genetics, nationality, national origin, citizenship status, employment status, ethnicity, ethnic origin, color, creed, religion, belief, age, family or parental status, pregnancy, marital status, sex, gender, sex or gender assigned at birth, gender identity, gender expression, sexual orientation, sexual preference, romantic orientation, romantic preference, pairing orientation, pairing preference, language, lifestyle, social class, socio-economic status, political affiliation, military or veteran status, physical and mental ability, disability, hairstyle, physical features, medical condition, or any other other status protected by the laws or regulations in the locations where we operate. We oppose all forms of unlawful or unfair discrimination. TheoremOne encourages applicants of all ages. We've created a competitive rewards model for our team members around the world. TheoremOne's benefit and compensation offerings vary depending on geographic location, are subject to eligibility requirements, and may be modified from time to time. TheoremOne is an equal opportunity employer.