Overview:
Location - Our offices are based in Manchester, Macclesfield, London and Marlow but we are open to applications from all over the UK as we have remote and flexible hybrid working policies.
We’re looking for individuals who have experience working within an account management, partnership focused role, where they have created innovative and strategic programs and built strong partnerships. If this sounds like you, read on!
ABOUT LUCID GROUP
Lucid Group are a multicapability global healthcare communications company. We partner with the pharma and biotech industry to deliver pioneering solutions that change behaviour, improve clinical practice and advance health outcomes.
Our pioneering spirit and people-centric approach means we create deep, durable partnerships with our ambitious clients to inspire behaviour change by exploring creative solutions and designing compelling experiences that empower the recipient to learn, understand and act.
By combining our capabilities and applying them at the right time we can better understand and fix healthcare problems with outcomes-led solutions, expertly executed to deliver life-transforming value for everyone.
Responsibilities:
You’d be first point of contact for our lovely clients, leading meetings both in team and with the client. You’d coordinate with our writing, editorial and creative teams and attend and lead delivery of onsite events such as filming, congresses and standalone meetings. Alongside this the role would require ownership of the accounts finances and delivery excellence. You’d be involved in new business developing and support with future planning for the account and team too.
An Account Manager at Lucid is responsible for:
Building strong working relationships with our clients, being an established point of contact and being recognised as an excellent account manager-
Establishing optimal ways of working
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Delivering and continually improving the account administration and support to internal and external clients
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Highlighting opportunities for new business
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Sets standards for the team
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Understanding any roadblocks and providing solutions
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Understanding client’s key messages, positioning and context
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Contributing to proposals for our clients and articulating Lucid’s strategy
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Attending appropriate client, ensuring they build confidence in the service Lucid provides and that we exceed all clients’ expectations
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Ensuring all projects deadlines are met, being clear on all details and requirements, developing project plans and running status meetings
They are ambassadors for Lucid Group, helping build the profile and client base of the Company.
Qualifications:
What we're looking for:
Essential Criteria:
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Experience working in a past paced environment
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Analytical and proactive mindset
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Experience within an account management, partnership focused role
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Experience delivering projects for clients, on time and on budget
Desirable Criteria:
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Experience working on innovative strategic programs for clients
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Life Science degree
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Experience in building strong client relationships
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Experience problem solving and providing solutions
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Experience within the medcomms/healthcare industry
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Experience in mentoring
If you look at this list and feel you don’t meet every single requirement, we still want to hear from you! We encourage you to apply, have a discussion with us about the role or others that we may have at Lucid Group either now or in the future, together we can build more inclusive workplaces.
BENEFITS OF WORKING WITH US
Our culture is fundamental to the delivery of transformation. Harnessing the talent and ambitions of those we work with empowers us to deliver our magic. On top of this, our benefits include:
Private family healthcare and dental cover-
Contributory pension of up to 5% of basic salary Lucid contribution
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Family friendly policies
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4 x basic salary life assurance cover
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25 days' holiday plus bank holidays, plus 3 Christmas closure days, and a celebration day of your choice
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Flexible holiday buy and sell scheme
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Discretionary bonus
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Cycle to work scheme
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Flexible working
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Employee discount platform with offers at 900+ retailers
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Season ticket loans
People are at the heart of who we are. Our aim is to transform the lives of those we touch without prejudice or discrimination. At Lucid, the magic we create relies on harnessing and celebrating the unique, diverse and individual talents of those we work with. To do this, we must empower each person to bring their whole self to work so we can be fully inclusive and collaborate with a full heart – fulfilling the potential of everything we do and everyone we work with. Equally.
We Are Lucid Group – we let your whole self shine.
We are an Equal Opportunity Employer and welcome applications from all backgrounds, regardless of race, colour, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression or disability.
As part of our commitment to recruiting and supporting colleagues with disabilities Lucid Group are a committed member of the UK Government’s Disability Scheme, supporting people with disabilities provides us with access to a wider talent pool and enables us to be a force for good in the world by creating fair and equitable access to employment opportunities. Aligned to this scheme we commit to ensuring our recruitment process is inclusive and accessible by:
1) Offering a guaranteed interview to candidates with disabilities who meet the essential criteria for the role
2) Anticipate and provide reasonable adjustments
3) Support any existing employee who acquires a disability or long-term health condition
If you wish to apply under this scheme please indicate so when asked on our DEI page which will appear as part of our job application process.