Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.
This is an opportunity to play your part and protect our company, our customers and our communities from cyberattack. Be part of a dedicated team and get ready to be challenged every day to make the most of your skills and experience.
You’ll learn from those around you, and from outstanding training and development resources to become even better at what you do. With the best technology at your fingertips, you'll be part of a friendly and flexible working environment where your contribution is always valued.
As our Cyber Security Professional within our Operations unit you’ll put your technical knowledge and skillset into action by fault finding and diagnosing complex security network issues, end to end, ensuring minimal operational impact.
Your collaborative style of working will see you working with various teams across security, customer representatives, vendors and support staff to ensure a customer focused service delivery approach.
You’ll also deliver and implement new and existing products across a range of technologies including Cisco and F5.
This role will require Security Clearance and operate on a 24/7 shift rotation.
Location: Manchester, Birmingham or London as primary locations, however open to consider base locations across UK.
- Manage the delivery of the security infrastructure and services to provide identity and trust solutions, managed security services and secure network infrastructure for BT and its customers
- Lead conference bridges to troubleshoot major/complicated security incidents and issues
- Liaise with designers and other SMEs to fault/problem find
- Produce and support Firewall policies, functions and configuration builds to allow implementation of customer projects
- Provide technical/specialist security advice and recommendations to support proactive risk management and reactive incident management to lines of Business within BT and external customers
- Manage incidents and deliver changes on a variety of technologies within a customer’s environment and within agreed SLAs
- Monitor / Update incident tickets and change tickets within SLA
- Complete and own integration testing on new products and services, producing all relevant supporting documentation
- Supports security compliance relationships with national Government or industry bodies
- Provide input to internal & external monthly reports
- Knowledge of Security management, network and information security, people security and running of one or more services within a Security Operations Centre
- Demonstrable back ground in complex fault handling, including good customer facing diagnostic skills
- Cisco and CheckPoint Firewall skills
- Competent F5 Skills
- Strong knowledge of IP Protocols
- Accreditation or Certification either to CISSP, Cisco CCNA, CCNP or CCSP
- Accreditation or Certification to either Checkpoint CCSA or CCSE
Troubleshooting
Network Security
Network Testing
Network Configuration
Technical Documentation
Network Implementation
Incident Management
- Exceptional career progression in Cyber Security Sector and to other areas of BT
- Competitive salary and on target Bonus
- Discounted BT Broadband, TV & mobile packages and BT products
- 50% discount on an EE mobile package (30% for Friends and Family)
- 10% pension contribution and competitive share option
- Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.
- Well-being support for you and your family
- Flexible and smart working (subject to business needs)
- Exclusive BT TV offers
Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK.
With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience.
In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed.
Play your part. Make a difference. We are the Protectors.