Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The CTS Professional Services team works with our customers to build and deploy solutions that create engaging video experiences with our “Video Platform” product. We are responsible for getting our solution delivered to our UK, Europe, and APAC clients. We work with many types and styles of integrations as we work with our customers to integrate with their unique workflows and solve their business problems. We are a multi-disciplinary team with 10-15 engineers working across our vast platform on multiple projects. We value transparency, accountability, shared responsibility and teamwork. We’re focused on our customers, and CTS's mission is to provide innovative, premium video solutions to broadcasters, content providers and operators. This role is based in London and we offer Hybrid working arrangements. Visa Sponsorship available if required.
Job Description
Most engineers work across the entire stack, although many have expertise with particular technologies and domains. We deploy to production often and have full ownership of releases, and the tools we use.
What you’ll work on
- Contribute to the design and implementation of components and solutions for customer-specific consulting services agreements. You will work in collaboration with Solution Architects, Project Management, and globally distributed engineering teams.
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Design-review solutions to ensure best practices, avoid performance bottlenecks and identify improvements to our workflows.
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Refining toolsets and contributing to improvements to process and delivery frameworks.
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Assist in unit testing, performance testing, on-site installations, and application configuration.
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Integrating and ingesting large data sets from our customers into our core products.
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Many types of integrations and bespoke needs, for clients to connect, migrate, and export data and meta-data between systems.
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Taking a client facing approach, participating in client workshops across the lifecycle of a customer engagement.
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Working with globally distributed support teams to resolve production issues(3rdline support).
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Develop robust ingest scripts to translate customer-specific metadata into our core objects.
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Develop utility scripts to accomplish customer-specific requirements.
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Create, maintain, and document customer implementations.
The kinds of technology:
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Java/Groovy
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JavaScript
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Python
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AWS
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Kubernetes
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API’s
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Video technology(Transcoding,DRM, Ad Insertion), a nice to have.
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Streaming video protocols, a nice to have
About you
Your core skillset and expertise will beintegrations & development, and you’ll be enthusiastic about contributing to all parts of the process.
We want your unique points of view to be brought to the work we do. The more diverse perspectives we have,the better a team we can be, and the better the products/solutions we can build.
Characteristics we value
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Strong communication skills, we speak with our customers often
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Action-oriented, proactive and pragmatic
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Strong problem-solving skills
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Keen attention to detail
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Open and collaborative
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Enjoy learning - whether self-learning or assisted
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Enjoy teaching — whether that be informal knowledge sharing, leading workshops or mentoring more junior members of the team
Employees at all levels are expected to:
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Understand our Operating Principles; make them the guidelines for how you do your job.
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Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
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Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
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Win as a team - make big things happen by working together and being open to new ideas.
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Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
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Drive results and growth.
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Respect and promote inclusion & diversity.
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Do what's right for each other, our customers, investors and our communities.
Disclaimer:
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This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast Technology Solutionsprovides a suite of media and entertainment technology solutions. We invent technology that solves industry challenges, reimagines what is possible, and transforms business through new innovations. Built on Comcast’s know-how, proven facilities, platforms, and infrastructure, Comcast Technology Solutions offers more than 20 years of reliable real-world broadcast and digital experience. We partner with customers to redefine expectations and deliver the future to global audiences. For more information, visitwww.comcasttechnologysolutions.com.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.