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Department for Digital, Culture, Media and Sport Logo

Ministerial and Private Office support - Multiple Roles

5663346

London, England

1 day ago

24779 - 27945 GBP

Department for Digital, Culture, Media and Sport

www.gov.uk

London, United Kingdom

David Cameron

Unknown / Non-Applicable

Government


Job Description

Details

Reference number

281157

Salary

£24,779 - £27,945
National £24,779 - £25,430, London £27,229 - £27,945. For the Diary Manager role only, there is a private office allowance of £4,500.

Job grade

Executive Officer
C

Contract type

Fixed Term
Loan
Secondment

Length of employment

2 years

Business area

DCMS - Private Office

Type of role

Administration / Corporate Support

Working pattern

Flexible working, Full-time

Number of jobs available

4

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

Belfast, Darlington, London, Manchester

About the job

Job summary

Whilst DCMS is advertising this vacancy, the successful candidate(s) may ultimately be appointed to the newly created Department for Science, Innovation and Technology (DSIT).

The Private Office and Ministerial Support and Parliamentary Team is one of the largest and most dynamic teams in DCMS involved in all aspects of departmental business. We have a large Ministerial Team of four, each with a Private Office, who work closely with the Private Offices of the Permanent Secretary, the Special Advisers and the Directors Generals. Our team is crucial to the successful running of the Department - we are here to help our Ministers and senior officials deliver their priorities, and to support the Department in working with them.

The Ministerial and Parliamentary Support Team (MPST) is part of the Department’s Ministerial Private Office which sits at the heart of the department. The team is responsible for ministerial visits, correspondence, parliamentary engagement, and FOIs. The Ministerial and Parliamentary Support Team is a friendly team working across the whole breadth of the department’s work. Working closely with ministerial private offices and policy officials, you will be part a fast paced team, where you will need to produce high quality work and have a good attention to detail.

PO/MSPT is part of the wider Corporate Strategy Directorate which leads on high priority and cross-cutting policy areas across the Department, including the Spending Review and Budget, promoting the Union and the levelling up agenda, Comms, and managing the Department’s response to the Covid-19 pandemic.

Job description

We are recruiting for multiple roles within this team, which include Correspondence Officers, Freedom of Information caseworkers, an Office Manager for the Secretary of State, and a Diary Manager to the Permanent Secretary. We are also interested in identifying suitable candidates for future vacancies within these teams. Therefore, if we identify more than 4 suitable candidates, you may be offered a similar position within the teams, or considered on a reserve list for future vacancies.

1) Diary Secretary to the Permanent Secretary, Private Office

We are looking for a proactive and motivated individual who can support the Permanent Secretary with diary management and administrative coordination in order to help them operate most effectively in running the Department and leading across the Civil Service. This is a fast-paced role which will require the postholder to manage a busy diary while managing other competing interests and commitments. The postholder will need to be comfortable working autonomously and with a wide range of internal and external stakeholders.

There is scope to broaden out these responsibilities to support the Private Secretaries by leading on areas of work in order to support the delivery of departmental priorities. This is an exciting opportunity to work closely with senior leaders, gaining a valuable and unique insight into how the senior team operates and how policy decisions are made, as well as understanding how the Department and wider Government operates.

2) Freedom of Information Caseworker, Ministerial Support Team

You will draft replies to requests for information under the Freedom of Information Act 2000 and Environmental Information Regulation, to respond to members of the public in your capacity as a government official. You will be required to draft accurate, plain English and high quality freedom of information response.

Some of your responsibilities will include:

  • Establishing and maintaining relationships with policy colleagues and with ministers' private offices
  • Taking on other duties from within the wider Ministerial Support Team
  • Taking on other ad-hoc tasks as required
  • Prioritising work and making decisions on when to follow up on issues yourself and when to escalate to your manager
  • Contributing to the overall effective running of the team
  • Drafting timely and high quality responses
  • Advising DCMS colleagues on how to apply the FOI Act and Environmental Information Regulation for their cases

3) Administration Manager for the Secretary of State, Private Office

  • Work closely with colleagues in the Secretary of State and Special Advisers’ offices to ensure the smooth running of the office.
  • Taking on duties to ensure the smooth running of Private Office, including knowledge and information management.
  • Work with Private Secretaries to assist on some parliamentary business, including Oral Parliamentary Questions.
  • Ensure the office adheres to proprietary guidelines through managing Transparency returns and expenses.
  • Provide administrative support including inbox management, booking travel and accommodation and managing expenses.
  • Oversee all administrative functions including filing, scanning and assembling documents for Ministers.
  • Taking on other ad-hoc tasks as required.

4) Correspondence Officer, Ministerial Support Team

As a Correspondence Officer you will draft correspondence replies on behalf of DCMS ministers, or respond to members of the public in your capacity as a government official. You will be expected to help cover other areas of work when needed.

You will be required to draft accurate, plain English and high quality correspondence within set deadlines. Effective management of your workload is expected through proactively progressing correspondence and escalating as necessary. You should be able to work under pressure and have excellent attention to detail. You will need to be able to work in a fast paced environment, be confident communicating with a variety of different colleagues and senior stakeholders, have a proven ability to build relationships and deliver through others. There is also scope to gain experience in other areas of the team, including working in the Ministerial Private Offices.

Some of your responsibilities will include:

  • Drafting timely and high quality correspondence
  • Establishing and maintaining relationships with policy colleagues and with ministers' private offices
  • Prioritising work and making decisions on when to follow up on issues yourself and when to escalate to your manager
  • Contributing to the overall effective running of the team
  • Taking on other duties from within the wider Ministerial Support Team, such as answering FOIs or organising ministerial visit

Person specification

The ideal candidate would have the following key skills and experience

Essential Requirements

  • The successful candidate must be organised and able to manage their own workload.
  • Strong relationship building and stakeholder management skills, and the ability to interact confidently and professionally with stakeholders of varying seniority
  • Have excellent communication skills, both written and verbal; with attention to detail
  • Work flexibly across a busy team to achieve goals in a collaborative manner to meet deadlines
  • Ability to deliver high quality work at pace, and balance a range of competing priorities whilst under pressure
  • Good judgement to manage situations independently and understand when to escalate and how.
  • Strong work ethic and a proven team player, with ability to work under pressure.

Desirable Skills

  • Experience of working in customer facing roles
  • Experience of planning and delivering projects
  • Keen interest in the work of the Department.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Making Effective Decisions
  • Working Together

We only ask for evidence of these behaviours on your application form:

  • Delivering at Pace

Benefits

DCMS values its staff and offers a wide range of benefits to everyone who works here. We’re committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include:

  • Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home.
  • 26.5 days annual leave on entry, increasing to 31.5 days after 5 years’ service.
  • A Civil Service pension with an average employer contribution of 27%
  • 3 days of paid volunteering leave.
  • Up to 9 months maternity leave on full pay + generous paternity and adoption leave.
  • Staff reward and recognition bonuses that operate throughout the year.
  • Occupational sick pay.
  • Active and engaged staff networks to join including the LGBT+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks.
  • Exceptional learning and development opportunities that you can explore alongside your day to day work.
  • Season ticket loan, cycle to work scheme and much more!

Terms and conditions at SCS grades will vary. Those applying for SCS roles should refer to the candidate information pack for more information on terms and conditions.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

To apply for this post, please send us the following documents no later than 23:55 - 25th April 2023 via the CS Jobs portal:

  • A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years. Please refer to the essential requirements.
  • A Statement of Suitability (max 500 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed.
  • A behaviour statement of 250 words on Delivering at Pace.

In the event of a large number of applicants, applications will be sifted on the lead behaviour only: Delivering at Pace. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Interview

The interview process will assess behaviours and strengths.

The behaviours to be tested at interview are:


  • Delivering at Pace
  • Making Effective Decisions
  • Working Together


You will not be made aware of the strengths being assessed prior to your interview.

As part of your interview, you may be asked to deliver a short oral presentation. Full details of this, including the topic, and whether or not you will need to use visual aids, will be sent to you prior to your interview.

In most cases interviews will take place remotely via Google Meet video call. However please refer to the Candidate Information Pack to confirm the interview approach.

For indicative sift and interview dates please refer to the attached Candidate Information Pack.

Further Information

A reserve list may be held for a period of 6 months from which further appointments can be made.

Any move to DCMS from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Access NI on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

DCMS has a London and a National pay scale. For more information on this, including the circumstances in which each pay scale will apply, please see the ‘Information for Applicants’ document.

If you choose to join on a loan basis, prior agreement to be released on loan must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter

Location

This role can be based in London, Manchester, Darlington or Belfast. The hub locations are displayed on the job advert. Not all hub locations have confirmed office space yet - successful applicants will be expected to work remotely until this becomes available.

Reasonable Adjustment

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process.

In order to request an adjustment, please:

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or a verbal test rather than a written one.

Alternatively, contact the Government Recruitment Service via dcmsrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Accessibility

If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

    Name :
    Mike Beech
    Email :
    mike.beech@dcms.gov.uk

Recruitment team :

    Email :
    dcmsrecruitment.grs@cabinetoffice.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact (recruitment.team@dcms.gov.uk) in the first instance.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/


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