Primary Details
Time Type: Full time
Worker Type: Employee
Head of Trading - Glasgow/Belfast
QBE’s European Operations, which accounts for over 27% of QBE Group turnover, is a leading specialist in London market and European commercial lines business. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects.
To support the delivery of our Insurance Division growth strategy and to provide customer-focused solutions we have created a new role – Head of Trading. In this role you lead the branch office to deliver the agreed allocation of the UK Regions Business Plan across all Product Lines, taking accountability for Broker/Customer relationships and management of the Underwriting teams.
Primary Your responsibilities for this role may include, but are not limited to:
- Contribute as a member of the UK Regions Leadership Team to drive consistency in operating model and deliver key metrics of Business Plan – GWP, New Business, NCOR, Rate, Retention & Acquisition Costs
- Monitor and report on Plan progress to the Director of UK Regions, identify deviations, recommend remedial action, and implement. Contribute to the Planning process working closely with Product teams from an overall branch perspective.
- Execute responsibilities as required by QBE EO’s underwriting and compliance framework to ensure all activities: | comply with all legal and regulatory requirements; | adhere to underwriting standards and good practice; | meet conduct risk effectively
- In collaboration with the Market Management build and execute distribution plans with agreed strategic broker partners. Manage broker, customer, and other partners at a senior level through external engagement/visibility and build status as trading lead in Branch.
- Underwrite risks in accordance with business plan and underwriting authority. Achieve balance between overall customer deliverables and individual product requirements to the benefit of QBE and the customer.
- Represent QBE’s interests with the press, internal and external groups and through participation in industry forums and corporate activity, on a regional and/or local basis. Actively support QBE’s Networks and diversity agendas.
- Manage and support the Branch product team to: |execute business plan and strategy | align people, resources, and processes to business needs | establish clear accountabilities and build a culture of collaboration
- Manage, resource, motivate, develop, and focus the team to ensure the required standards of performance and support the continuing personal and professional development of team members
- Collaborate with other functions including, but not limited to, Claims, Market Management, Risk Solutions and Operations and ensure aligned decision making to the benefit of QBE customers
You will need to be able to display you have the following qualifications and experience:
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Strong technical competency within Product disciplines (Casualty, Property, Motor etc) with an understanding of the benefits of cross class client solutions
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People management experience with the capability to engage and lead a team and recognise the value our people bring
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In depth knowledge of the UK Insurance market, with an understanding of relevant market trends and local market knowledge
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Clear ability to engage with internal and external stakeholders, fostering relationships with brokers/clients and the ability to execute at pace
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Strong negotiation skills, with the ability to communicate clearly and champion business change where required
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;
Employer of the Year 2022 Winner – Insurance Insider
British Claims Awards 2022 Winner - InsurTech Award
Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year
Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response
Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
What next?
If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.