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About Tŷ Hafan

Tŷ Hafan is one of the UK’s leading paediatric palliative care charities and offers care, respite and dedicated support to children and young people with life-shortening conditions across Wales. Support is provided to children and their families at our hospice in Sully, in community settings, and in the family home. As a charity we greatly value the input, contribution and commitment of our many volunteers and supporters, without whose support we would not be able to provide the services that we do. Our families describe us as ‘a lifeline’ as we enable them to create precious memories with their children during their short lives, as well as end of life and beyond.

At Tŷ Hafan our care team is dedicated to upholding our vision, purpose, and values, all of which are at the core of all that we do.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.

About the role

Working closely with the Director of People Services, the Head of Human Resources will lead the HR team and be responsible for all operational HR activity and the delivery of specific strategic HR projects and initiatives to support the delivery of our People Strategy. Key responsibilities include:

• Act as a visible leader across the organisation, championing and engaging a supportive culture in line with our values and behaviours.
• Lead the HR team to ensure a comprehensive, professional, and effective HR service that enables the delivery of our people strategy and workforce plan.
• Provide expert professional HR advice, guidance, coaching, and support on a full range of HR activities.
• Contribute to the design and implementation of the People Strategy and related people plans.
• Lead on allocated strategic HR and organisational development initiatives and key projects, including the implementation of a new HR/payroll system.
• Oversee all HR activities in the employee lifecycle, from recruitment to exit, ensuring they are effectively managed in line with policies, procedures, and best practice.
• Lead on wellbeing initiatives across the charity and champion equality, diversity, and inclusion.
• Continuously seek to improve systems and processes and analyse and interpret workforce data to support decision making, planning, reporting and improved workforce experience.
• Work collaboratively with colleagues across the People Services team, to ensure a ‘one team’, co-ordinated, charity-wide approach to the development, management and implementation of People Services activities.

About you

We are looking for an experienced and passionate HR professional to join our purpose led organisation where they can make a difference. As the ideal candidate you will have/be:

• Considerable experience of working in a generalist HR capacity (minimum 5 years) with demonstrable experience of providing effective strategic and operational HR support.
• Experience of effectively leading and managing other HR professionals.
• Experience of successfully leading and delivering key HR projects and initiatives.
• Passionate, approachable and act with tact and diplomacy.
• Flexible and solution focused with a commitment to continuous improvement.
• Excellent people skills, with the ability to inspire and develop others.
• An excellent communicator (both written and verbal) with the ability to engage and build strong relationships at all levels.
• Strong influencing and negotiating skills.
• Systems savvy – able to lead on the implementation and on-going utilisation of HR systems.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Please see the attached job description and person specification for more information. For any queries regarding the role, please email zoe.tippins@tyhafan.org.

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.

Ty Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.