Job Description
IF YOUR’E LOOKING FOR A NEW OPPORTUNITY IN A FULFILLING CAREER ALONG WITH 1ST CLASS TRAINING, CONSIDER JOINING US AS AN AMBULANCE CARE ASSISTANT.
WHO WE ARE
Community Ambulance Services, (currently transitioning from Falck UK) are part of Community Ambulance Partners, a leader in ambulance services and patient transportation.
We serve communities in 21 countries and operate more than 4,000 ambulances and patient transport vehicles. On top of our emergency and patient transport services, we are actively contributing to the development of pre-hospital services in collaboration with our partners.
Community Ambulance Partners, is right at the heart of providing the NHS with patient transportation services covering multiple NHS Trusts in the South of England, North of England and London. We are a prominent player in providing both emergency and non-emergency patient transportation services nationwide.
AMBULANCE CARE ASSISTANTS
Our organisation is expanding and we have a growing demand for non-emergency Ambulance Care Assistants. Providing first class care to patients is our priority, and you’ll be responsible for more than just getting patients to and from their hospital appointments, as we are committed to the people 1stapproach of providing excellent care, with compassion and great communication.
Ambulance Care Assistants transport disabled, elderly, sick or vulnerable people to and from outpatient clinics, day care centres and routine hospital admissions. You'll be responsible for looking after your passengers and, because many of them will be in poor health, you will also need life-saving skills in case there is a medical emergency (Full training will be given). As well as driving, you'll lift and help patients in and out of the vehicle. You'll make sure they're safe and comfortable during the journey and arrive on time for their appointment.
Some of your patients will be anxious about their hospital visit and others will lead isolated lives so will value your reassuring manner and the chance to chat. You'll often see the same people on a regular basis and get to know them.
You'll be based at one of our ambulance stations and cover a local area. You may have to work shifts. You might be part of a two-person team using a specially-designed ambulance with a tail-lift for wheelchairs, carrying several people on each journey. Alternatively, you might work on your own.
It’s essential for you to make our patients feel comfortable and cared for. This also means making sure your Ambulance and the equipment it carries is safe and sound – for you and them, every day.
You’ll be helping to transport our patients in non-emergency situations. Some of our patients visit hospital on a regular basis for the care they need. Therefore, you will be one of the friendly faces they see more often than anybody else. This is where your caring, compassionate empathetic and reassuring manner will make all the difference.
You don’t need previous qualifications – we’ll fully train you, to help patients from the West London community.
WHAT WILL I BE DOING
- Attending a full 10 day Induction & Training Programme
- Working with a Coach and experienced team members to help you settle in quickly
- Learning how to use the ambulance equipment to take our patients safely to and from their appointments
- Maintaining the ambulance and equipment as required
- Taking pride in supporting our patients and our community as part of the Falck Team
If you like the sound of becoming Ambulance Care Assistant and meet what we’re looking for above, and you believe you’re able to make a difference in delivering high-quality patient care apply to Community Ambulance Service today, and let’s explore the possibility of offering you a full-time permanent role.
MINIMUM REQUIREMENTS
To apply for the role you must meet our minimum requirements
- Manual Driving License held for 12 months or more and comfortable with driving a manual vehicle.
- No more than 3 points on your licence
- Right To Work in the UK
- Your permission for us to complete an enhanced DBS check, which requires you to complete a disclosure form allowing us to submit a check
WE CAN PROVIDE A GREAT FULFILLING CAREER WITHIN THE CARE SECTOR WHERE NO TWO DAYS ARE THE SAME. DO YOU HAVE WHAT WE ARE LOOKING FOR?
If you meet the minimum requirements and you believe in our people first approach please read on, as we can help you with forging a career within the care sector.
WHAT WE ARE LOOKING FOR
- First class care provision to patients, whilst transporting them to and from hospital
- Excellent care, with compassion and great communication.
- A caring, flexible personality
- Willingness to learn
- Strong work ethic and willingness to go the extra mile to deliver good patient care.
- Previous care experience is ideal but not essential, as we provide full training
- Physically fit enough to help lift and support some patients.
- Ideally you will live close to the locality of North West/West London. The ability to travel to our vehicle depot based in North Wembley (10-minute walk from station) Ambulance base postcode is HA9 7RQ
- You’re able to attend an online interview, followed by the possibility of attending one of our assessment days.
BENFITS OF WORKING WITH US
- Competitive rate of £12 per hour in a permanent role
- A wide range of shift patterns and start times available
- Comprehensive Training and Induction Programme
- Chance to take your career further with more patient caring skills
- QA Level 3 Award in First Aid at Work (RQF)
- Assigned mentors - to help you settle in.
- Up to 28 days annual leave - including Bank Holidays
- Flexible working hours
- We pay in an extra 3% - into your pension scheme
- Savings schemes – lower prices and amazing discounts on things you buy often
- 24-hour Employee Assistance Programme
We have lots of full time shifts available including:
- 12pm to 10pm - Monday to Friday & 1 Saturday per month
- 10am to 9pm - 4 on 4 off
- 6am to 6pm - 4 on 4 off
- 11am to 9.30pm - Monday to Saturday (Rotational off day)
- Plus many others!
There is also the opportunity to earn between £1,048 - £1,328 (shift dependent) in average overtime!
Interested? Apply now! It only takes a few minutes
Next steps
Once you apply, expect a call from our friendly recruitment team to discuss you interest in your role. If suitable, you will then be booked into a first stage interview. Once you pass this, you will have a 2nd stage interview with one of our experienced hiring managers. Final step will be you attending one of our Assessment Days.
Please note: Our Assessment Days include physical activities. You will have to take part in a Lifting Assessment, basic CPR Assessment (chest compressions) and a Driving Assessment. You will be told on the day if you have passed your assessment and be offered a shift line.
It takes a diverse team of committed individuals to achieve quality results. That’s why at Community Ambulance Services we are proud of our diversity and welcome you for who you are and who you want to become. We are committed to equality of opportunity in all areas of our business.
Job Types: Full-time, Permanent
Salary: £12.00 per hour
Schedule:
- Day shift
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- WEMBLEY, HA9 7RQ: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Full UK Manual Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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