Job Description
Job title: HR Advisor (Kettering)
Department: People
Salary: A competitive salary is available plus great company benefits
Location: Flexible hybrid working, New Moon (Kettering) & home
Hours: Monday – Friday, 40 hours per week
Little Moons are frozen and chilled mochi, a fusion of Eastern and Western cuisine – soft and chewy rice flour dough wrapped around balls of ice cream, cheesecake, or chocolate ganache to create a distinctive, bite-sized, and delicious dessert that’s bursting with flavour.
Their rollout across Europe has been pioneered by sister and brother duo Vivien and Howard Wong, who founded Little Moons in 2010. The product’s roots are in high-end restaurants, but over the last five years retail packs have swept the ice cream category in grocery and food service.
The business has rapidly established mochi across Europe and will exceed £50m in revenue in FY21/22. Based on experience in the USA, mochi ice cream is likely to make up 2-3% of the total ice cream category within 1-2 years.
We are very proud of the culture that we have built at Little Moons. Not to stroke our own egos, but we are a great bunch of people—smart, passionate, interesting, and funny—who work hard to support and live our values, all the while keeping our mission in our forethoughts.
The Role:
Little Moons is looking for a site HR Advisor for their brand-new Factory in Kettering. This person will oversee the full employee life cycle, from recruitment to the full onboarding process including induction, performance management, employee relations, all the way through to offboarding including exit interviews. You will bring in new talent to the company across all divisions by assisting to recruit directly and via agency, supporting our brand-new factory to become a fully functional operation. Reporting to our HR Business Partner, you will be the first point of call for all factory employee’s related queries & matters. As a HR Advisor, you will have some experience in managing ER cases including note taking and writing to employees; provide support, administrational guidance & advice to line managers within the business on HR related matters.
You will assist in supporting the HR Business Partner to ensure HR matters are handled fairly and consistently in line with legal and company requirements. This role will require someone who is passionate about delivering an impeccable employee experience while pioneering wellbeing, DE&I & engagement initiatives. You will be tech savvy, with experience in using HR systems, and be involved in the recruitment process ensuring candidates receive an excellent experience.
Key Responsibilities:
- ER - Support on employee relations cases, able to conduct investigations with leaders and maintain a high level of confidentiality.
- Maintain a case log for all employee relations issues including sensitive data, ensuring all concerns are documented and appropriate letters are sent.
- Absence - Manage all Bradford Factor concerns, taking the lead on BF follow ups.
- Guiding and coaching managers on all employee relations matters and being the first port of call when there is a concern.
- Manage a HRMS as a level 1 administrator including all queries regarding the system, training, billing issues and problems.
- Conduct regular and monthly audits of the HRMS to ensure smooth running of the software and legal compliance.
- Manage Actin Time attendance system as a Level 1 administrator.
- Support with training, manage users, conduct audits, troubleshoot problems, and ensure compliance with UK employment law on Actin Time.
- Work with back-end attendance systems (coding shift patterns and day patterns).
- Work closely with Payroll to ensure the smooth transition of weekly and monthly payroll process,
- Work with other HR Teams across the Little Moons sites/offices and leading on the onboarding of all international staff end-to-end.
- Level 1 administrator of the occupational health platform, liaising directly with H&S on the day-to-day running of occupational health.
- Attend OCH meetings and reviews with the occupational health provider to ensure compliance.
- Input all new starters and remove all leavers in the occupational health system.
- Ensure policies and procedures are up to date and compliant with UK employment law, staying up to date with changes in employment law.
- Managing the CCTV system and ensuring the system is accessed legally and responsibly by managers.
- General day-to-day HR operational duties, managing holiday for staff, and ensuring all holiday carry over entitlements are compliant with UK law.
- Building reports and having a strong understanding of HR data to report back to managers questions or concerns.
- Provide day to day advice to line managers on all human resources issues: management of staff, renumeration, holiday etc.
- Develop strong and trusted partnerships with the leadership team to provide objective and independent challenge, coaching and advice.
- Conducting weekly HR drop-in sessions, following up on questions or concerns that may arise.
- Deliver training to the business on HR policies (Capability and Performance, Absence Management) and initiatives.
- Reviewing staff development review process linked to competencies and ensure that managers deliver these in a timely manner and in a way that encourages full participation across the business.
- Manage health and life insurance for all employees including liaising with broker & providing quotes to employees.
- Supporting the end-to-end recruitment process for all opportunities at Little Moons including permanent, contract and interim roles.
- Taking role briefs from internal stakeholders to develop job advertisements and following up with posting advertisements and visuals on multiple channels and platforms.
- Review and filtering large volumes of applications for assigned vacancies and engaging with suitable candidates.
- Manage scheduling of interviews and communicating all logistics with candidates and interview teams.
Essential Requirements:
- Proven experience of working within a similar role with some exposure to Employee Relations.
- Highly organised, pro-active, and enthusiastic about providing fantastic employee experiences.
- Have sound knowledge of UK employment law.
- Ability to communicate across all levels.
- Have high emotional intelligence and with a solution focused approach, demonstrating the ability to listen with a solid ethical and moral judgement.
- Confidence in using all Microsoft programs, including Excel and Powerpoint.
- Experience using PeopleHR is ideal, or other similar HR software.
- A level of understanding regarding international payroll and contracts would be ideal.
- Experience working with an international team with an understanding of European employment laws will be ideal.
Some of the benefits of working here include:
Little Moons is a fast-growing and dynamic business, the nature of which means roles and responsibilities can change and grow quickly and at scale. We never stand still for long, and for the right person this represents an opportunity to grow and evolve your role and responsibilities with us and to develop your career at pace.
We will provide you with as much support, guidance, and training as you need, and offer the below benefits to boot:
- Amazing family-friendly policies include having your birthday off, ‘Pawternity’ for anyone welcoming a new pet into the family, paid time off for moving home plus much more!
- We understand that mental health matters. We partner with GroceryAid to provide remote emotional support to team members
- Up to 4 weeks of paid sick leave
- Private health scheme
- Respect, trust, and honesty. Personal and professional maturity is important to us, and we keep each other honest
- Your holidays – We believe in finding your work-life alignment and encourage all staff to use their 25 days, plus public holidays
To be engaged, you must feel included and valued, so we have built, and nurtured, a culture where inclusiveness is not a buzzword, but a way of being.
Our approach to diversity is simple —it’s about embracing everyone, and everyone is welcome at Little Moons. We are committed to welcoming everyone, regardless of gender identity, orientation or expression. We are diverse in age, race, physical or mental ability, ethnicity, and perspective. Our diversity fuels our innovation, bring diversity of thought, and connects us closer to our customers and the communities we serve.
All applicants must have the right to work in the United Kingdom.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Enhanced maternity leave
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Kettering, NN14 1EG: reliably commute or plan to relocate before starting work (required)
Experience:
- Human resources: 2 years (preferred)
Licence/Certification:
Work Location: One location
Expected start date: 03/07/2023
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