Connect to your Industry
Our Technology Trainer in the Tech Bytes team will be the go-to guru that will support our people with on-demand, point of need, personalised technology training. Working with Technology and Digital Services (TDS) you will drive campaigns helping to enable the adoption and best practice of technology in the business by making our people more productive with the applications and tools they use. Pro-active and friendly, you will think fast on your feet, and help our people understand the technology around them by inspiring digital curiosity. You will share your knowledge, guidance, tips and tricks mixed with a little patience and a real interest in helping people build confidence and show them that great things are possible in the digital world!
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
The role will become integral to the helping our people achieve digital success. You will proactively deliver bite-sized learning using outstanding blended learning experiences and creating innovative approaches to learning. You will support the training of new technology as the function develops, deliver new services and drive the adoption of tools to support our people. Additionally, you will support technical projects within the team and knowledge share.
As an avid tech enthusiast, your persuasive presentations skills will inspire digital curiosity and productivity. You will provide an accessible, bite-sized, point of need, personalised learning experience, driven by our people and that is in line with the firmwide technology strategy.
You will be a quick learner, led by self-discovery, developing as an SME with a combined knowledge of Deloitte's systems and best practices, with the end result of ensuring our people are digitally empowered. You will be proactive in thinking of learning solutions and improving workflow processes through the adoption of tools.
You inspire digital curiosity and productivity by sharing your knowledge with our people. You will provide an accessible, bite sized, point of need, personalised learning experience, driven by our people that is in line with the whole firm learning strategy. You will explore different learning delivery techniques to be inclusive of our peoples learning needs.
As a team you'll will work together as SMEs with a combined knowledge of Deloitte's systems and best practices, sharing skills and wanting to learn more from each other, with the end result of ensuring our people are empowered to be more productive. You will be proactive in thinking of learning solutions and growth hacking techniques to promote the digital adoption of tools.
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Support our practitioners with their technology questions - this could be through delivery of ad-hoc sessions with individuals, groups, or scheduled firmwide drop-ins or through email queries. (sessions will be a mixture of virtual and in-person).
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Create learning sessions and supporting digital assets to support self-paced learning such as videos, QRGs or articles.
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Support the adoption of technology changes within the business, as well as playing a vital part in supporting the onboarding of new hires.
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Actively maintain knowledge of new developments within IT Training and application updates.
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Identify and implement where appropriate, innovative tools and technology which will support continual service improvement and quality within the team.
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Build relationships across the business and proactively market our sessions to keep end user technology knowledge up to date. This includes engaging with our people on our internal social media application.
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Engage with Learning Business Partners and Business Relationship Managers to identify and support business specific learning needs.
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Responsible for keeping PowerBi training reports up to date.
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Responsible for managing the training schedule and bookings using MS Bookings.
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Where in-person support is required, provide services within Deloitte’s London campus and also around Deloitte’s UK offices as appropriate/agreed with ITS as part of a project or within a pre-planned Business As Usual activity.
Connect to your skills and professional experience
Experience training in the field of technology, with a “hands-off” approach, creating a safe environment to train, question and learn through well designed learning sessions.
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Experience of bite-sized, interactive virtual facilitation in the field of technology.
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Experience in creating digital learning assets such as professional quality presentations, activity packs and video tutorials.
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Strategically and commercially aware and have the ability to build strong client relationships with significant experience of working with demanding clients across a wide spectrum of size and activities.
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Extensive knowledge of collaboration tools such as Microsoft Teams including integrated tools such as Microsoft Whiteboard, Planner, Lists, One Note and Zoom.
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Extensive knowledge of the Office 365 suite (Excel, Outlook/PowerPoint/Teams/OD4B/SharePoint).
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Intermediate knowledge of analytics tools such as Power Bi and Tableau. Ability to create basic reports and dashboards.
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Knowledge of how to get the best from hybrid working.
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Knowledge of Microsoft Bookings
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Excellent written/verbal communications skills, able to translate sometimes complex technical software/applications to users of all levels and create newsletters and guides.
Connect to your service line - Enabling Functions
Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
“Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. “
"We’re in the process of transforming the way we do resourcing, to future proof our offering. It’s exciting and there’s never been a better time to join us.”
Connect to your agile working options
Location: The home office of this role is London
Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.
Discover more about our locations.
Connect to your return to work opportunity
Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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