End Date
Wednesday 12 April 2023
Salary Range
£84,800 - £106,000
Agile Working Options
Flexibility in when hours are worked
Job Description Summary
This is an exciting opportunity to join People and Places as the Head of Culture Innovation to the newly appointed Culture & Leadership Director.
Job Description
This is an exciting opportunity to join People and Places as the Head of Culture Innovation to the newly appointed Culture & Leadership Director. The Culture & Leadership team focus on activating the culture which we aspire to have through our leaders and Culture programmes, bringing together all listening activity into one place and creating a performance culture.
Key Responsibilities
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Own the listening approach and mechanisms used for all people at LBG, finding ways to continually augment and improve. Measure our progress on purpose, strategy and culture, deploying innovative techniques to identify potential areas for intervention.
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Craft valuable insights and recommendations which advise our People and Culture strategy and priorities, building more productivity, more love, more inclusion and more advocacy.
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Play a key role in working with leaders to enable key cultural shifts, providing insight, interventions and tools to build a transparent, collaborative, innovative and purposeful culture.
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Transform our approach to Performance Management and Recognition, embedding new processes across the group, working with our Reward and Colleague Experience teams.
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Use external research and networks to ensure our solutions are market leading and fit for the future, and use your experience to develop an ecosystem of connected solutions.
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Strategize, develop and drive transformative initiatives and champion the role of innovation by aligning overall business strategy with our people plan and innovation thinking.
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Using sound judgement and through effective working relationships, you’ll make decisions on where to focus our efforts and prioritise activities.
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Present new ideas and advise on yearly, medium and long term goals for the business, and report on and adapt interventions as required.
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Oversee and implement changes to approaches, methods, products and processes to enhance colleague experiences and support our cultural ambitions, with particular focus on changing system blockers.
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Work strategically with People Partnering Directors, Leaders, People Centres of Excellence and the wider Culture and Leadership team to develop tailored priorities by team, location and archetype which build a compelling EVP and a growth culture.
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Develop a systematic approach to culture transformation and identify critical systems to re-design and support owners to unblock through innovation and customer/colleague-back methodologies.
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Find and amplify examples of us on our best day, working closely with Group Corporate Affairs to tell stories which build belief that we are moving in the right direction.
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Represent the organisation externally in thought leadership contributions and at conferences.
Skills and Knowledge:
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Transformation: Detail-driven, strategic, motivated and with a track record of delivering organisation-wide change and transformation in areas including Performance Management, Leadership, Innovation, Org Design.
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Innovation: experience of leading innovation practices and process, using methodologies line design thinking, to identify key problems to solve, develop interventions and implement solutions across complex organisations.
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Leadership: experience of leading multidisciplinary teams, including technologists, engineers, HR professionals and subject matter experts across financial services and retail sectors.
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Technology: understands relevant technology and has experience of leading technology teams and engineers to deliver change programmes across HR and people experience spaces.
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Action-oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
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Decision-making: Makes good and timely decisions that keep the organisation moving forward. Pushes for the use of sound logic and data when making organisation-wide decisions.
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Relationship-Management: Using a deep commercial understanding, emotional intelligence and excellent communication skills, you’ll develop and maintain positive relationships with a wide range of people, including the most senior leaders.
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Collaboration & Influence: You’ll gain the support and commitment of others and create enthusiasm by building a compelling case, sharing it often and energetically to secure wide support.
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Solving Complex Problems: You’ll thrive off assembling many pieces of information/data into a cohesive and sophisticated understanding of complex issues.
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Programme Delivery: Proven leadership of large programmes incorporating multiple projects which span the group and operate across matrix hierarchies.
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Communication & Story-Telling: Ability to present complex data and insight in an accessible manner to different audiences, conveying a clear understanding and considering unique needs of different audiences. You’ll create a culture of ongoing constructive dialogue and have a compelling impact on people at all levels, gaining widespread buy-in, mobilisation and commitment to the overall People and Places agenda.
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Interpersonal Skills: Relates openly and comfortably with diverse groups of people. For example, cultivates a culture in which interpersonal and group dynamics inside and outside the organisation are as positive as possible. Demonstrates sensitivity in highly visible situations, representing the organisation with poise and polish.
What can we offer you in return?
It is a very exciting time to join us! Together we'll continue our market leading, ground breaking transformation and you'll help us realise the Group's vision to be the Best Bank for Customers. Here, you'll grow as a person and develop your career.
As well as a competitive salary, you’ll receive;
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Discretionary bonus and share plans
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Private Medical Insurance
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Pension, where we'll give you up to a max of 15%
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30 days leave plus bank holidays
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A flexible cash pot (4% of your base salary) to spend on benefits
We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We're an equal opportunity employer and deeply value diversity within our organisation.
We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Together we can make it possible!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.