Let’s care for tomorrow.
Your ambitions. Your dreams. Your tomorrow.
At Allianz Global Corporate and Specialty SE (AGCS), we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it’s aircraft, satellites, the world’s biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Global Corporate and Specialty (AGCS) has the major risks covered when it comes to protecting businesses.
We are looking for a Head of Claims – Pharmaceutical and Chemical. This role will be based in our Chicago office.
Your Team
- We consider our claims team to be a true differentiator at Allianz Global Corporate & Specialty.
- We have built a claims team that is unmatched in experience and expertise. Combined with our Underwriting partners, we provide industry-leading solutions to a wide range of risks.
- Allianz Global Corporate & Specialty, is determined to lead the market with our claims service and base our service on 5 key elements:
- People – The RIGHT people in the RIGHT places
- Reach – A worldwide network – delivering local claims services with global coordination
- Experience – An established track record of handling complex international claims – with a market leading position
- Attitude – Our philosophy is a partnership approach always based on dialogue and not debate, searching for solutions
- Processes – Proven systems and procedures ensure consistent quality and transparency for the client
- Our multi-disciplined team of Claims Professionals provide technical expertise across a wide range of commercial and industrial operations.
The Impact You Will Have
Reporting to the Global Head of Key Case Management, the Head of Claims – Pharmaceutical and Chemical will lead a respective Global Practice Group with Top experts from the regional and global claims community by conducting a worldwide operative vehicle for all claims > 1 Mio (medium and large). In addition, the Head of Claims – Pharmaceutical and Chemical will:
- Deploy the best possible expert for best possible outcome
- Lead top experts and triage claims, while training potential top experts
- Ascertain know-how transfer within GPG and to further stakeholders (UW, actuarial)
- Track developments and prepares findings for regional and global Smart Circles and QRMs, publishes success stories, creates lessons learned (claims scenario testing), spots trends and runs projects (of reputational- or ad hoc impact, foreseeable mega trends).
- Proactively direct / investigate, negotiate, and resolve medium and high exposure claims, involving complex issues and/or litigation, service orientated, cost effectivity
- Drive third party service providers to achieve economical results and to provide a high quality service to all internal and external customers
Some of your specific responsibilities could include
- Investigation and Reserving of Claims - Direct investigation of multi-faceted, high exposure domestic and international claims that involve complex issues and/or litigation, in loss ranges excess of one million Euros
- Settlement - Negotiate and resolve high exposure, complex claims ensuring cost effective, service orientated solutions
- Referrals and Compliance - Ensure all claims handled within authority limits, and in line with AGCS Claims complex procedures and guidelines
- Claims Strategy and Leadership - Support development claims LoB strategy to ensure profitable growth and a strong market position
- Market Management - Proactively support acquisition of new business and retention of existing business (including client and broker negotiations where necessary)
- Relationship Management - Positively represent AGCS externally to the market, while proactively driving the involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations
What You’ll Bring to the Role
- We are seeking a Claims Professional with 10 -15 years of experience that includes a specialized understanding of Pharmaceutical and Chemical products and portfolio, with technical specialist knowledge and management of systems.
- We are looking for a strong leader with 10+ years of successful experience leading and developing Claims teams, with an expert knowledge of the local market and competitor landscape.
- You'll ideally have advanced level knowledge and experience of: Products and Coverages, Claims Handling, Reserving, Reinsurance and Co-Insurance, Litigation, and Market Management.
- Your experience includes the technical and legal evaluation, coverage analysis, reserving, and defense of pharmaceutical and medical product claims. You work with leading global life science clients to defend and optimally resolve claims, including major mass tort litigation involving blockbuster products.
- You continually collaborate with underwriters and risk controllers to assist with their core work in the Pharmaceutical and Chemical business areas, while also identifying areas of emerging risk and developing a framework for addressing them.
- Excellent verbal and written communication skills are required; you must build consensus for strategic choices among diverse international stakeholder within the company, with our clients, and with coinsurance markets.
- Juris Doctor degree preferred
- German language fluency and other cross-cultural experience preferred.
- CPCU, AIC/AIC-M professional designations a plus.
- Using your outstanding relationship building and networking skills, you'll enjoy creating a community of experts and collaborating with our Lines of Business on innovative products and services to drive our Claims agenda.
This is a fantastic opportunity to play an integral role in building out our Claims – Pharmaceutical and Chemical capability and shaping the future.
24672 | Customer Services & Claims | Management | Allianz Global Corporate & Specialty | Full-Time | Permanent
What’s in it for you?
Let’s care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.
Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.
Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We’ve got your back.
Let’s care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.
Care to join us?
Allianz Global Corporate & Specialty (AGCS) is a global corporate insurance carrier and part of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business. Learn more about us by clicking here.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com
Recruitment Agencies:
AGCS has an in-house recruitment team, which focuses on sourcing great candidates directly. AGCS does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.
#LI-NG1
#LI-Hybrid