Job Purpose
The Data Analyst will support the work of the Planning, Insight and Analytics team at the University of Glasgow. The team sits at the heart of University Services and provides data and analysis to support decision-making at the highest level. The Data Analyst will work in close collaboration with team members to deliver strategic insight and performance reports. The job holder will be responsible for a wide range of insight generation on (but not limited to) Learning & Teaching strategy, Research strategy, Student Equality & Diversity monitoring, benchmarking and league table analysis in addition to horizon scanning on key events that may impact on the Higher Education sector and our position.
The post requires the holder to be comfortable extracting and analysing data, explaining patterns, developing analytic models and effectively communicating the stories found within data.
Main Duties and Responsibilities
1. Deliver statistically robust insight and analysis into all areas of the University’s activity, such as learning and teaching metrics, the student journey through continuation and graduation, research quality, grant awards and bibliometrics
2. Support the University governance and management structures by providing reports and insight to committees that allows us to understand the experience of our students, graduates, staff, our activities relating to research, and other operational aspects.
3. Act as the focal point and subject matter expert for one or more dimensions (e.g. league tables, equality and diversity monitoring) of the analysis provided by the Planning, Insight and Analytics team
4. Responsible for communicating across the University at all levels the insight and outputs of analysis undertaken.
5. Engagement with key stakeholders and working collaboratively with colleagues to investigate and highlight areas of best practice and poor performance.
6. Establish and maintain an up-to-date knowledge of the University’s academic provision and outputs to be able to accurately prioritise, inform and present integrated analysis.
7. Compile and translate data into engaging data stories that identify key messages and trends, ensuring that analysis is appropriate for each audience – ranging from senior management to school staff.
8. Work collaboratively with colleagues across the Planning Insight & Analytics function to use the most appropriate technology to carry out, present and issue analysis and insight across the university. Contribute to the wider Planning Insight & Analytics strategic direction.
9. Represent the team at meetings, external groups/conferences and seminars to keep up to date with national developments and gain and share information/knowledge of working practices in the higher education context.
Knowledge, Qualification, Skills & Experience
Knowledge/ Qualifications
Essential:
A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar or number of different roles. Or Scottish Credit and Qualification Framework level 9, (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent (including professional accreditation with relevant formal training), and experience of personal development in a similar or related role(s).
A2 Knowledge of analytical techniques.
Desirable:
B1 Knowledge of higher education guidelines and policies.
B2 Knowledge and experience of University and HE Sector/developments.
Skills
Essential:
C1 Excellent interpersonal, organisational and communication skills.
C2 Drive, enthusiasm and a high degree of personal effectiveness.
C3 Accuracy and attention to detail and ability to handle large volumes of data.
C4 A strong understanding of probability and statistical concepts.
C5 Strong data analysis skills, including data preparation, pattern identification, data visualisation and storytelling.
C6 Ability and commitment to work calmly under pressure in a busy environment and achieve high quality work standards.
C7 Ability to work to timescales with competing demands.
C8 Able to engage with people, building credible relationships.
C9 Tenacity and resilience.
C10 Presentation skills and ability to adapt delivery to suit audience needs.
Experience
Essential:
E1 Experience of working with data and producing a range of data analysis.
E2 Experience of working with data visualisation / business intelligence software (e.g. Tableau, PowerBI, QlikSense, Business Objects).
Desirable:
F1 Previous experience in similar analysis role.
F2 Experience of using data transformation and science software / languages such as R, Python, SQL or Alteryx.
Terms and Conditions
Salary will be Grade 7, £38,474 - £43,155 per annum.
This post is full time (35 hours per week) and open ended.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.