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Job Title – Quality Officer

Profession- Science

Directorate – Culture Collections

Full Time equivalent - 37.5 hours

No of Roles – 1

Contract Type – Permanent

Location – Porton Down, Wiltshire SP4 0JG

Working Pattern – Full Time /Part Time / Flexible Working/ Hybrid Working/ Job Share

Grade & Salary – Grade HEO. National banding £29,160 - £35,612

New entrants to the Civil Service are expected to start on the minimum of the pay band.

The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest.

This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&C’s are found https://www.ukhsa.reed.com/.

Closing Date – 13/08/2023. 23:55pm. Unfortunately, late applications will not be considered

Interview Date – W/C 04/09/2023 Please note, these dates are subject to change.

Introduction

At the United Kingdom Health Security Agency (UKHSA) our mission is to provide health security for the nation by protecting from infectious disease and external hazards. We are a trusted source of advice to government and to the public, focusing on reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

Our mission is challenging, innovative and in the spotlight. We will work to ensure our people have the diverse skills, experiences and backgrounds we need to thrive, that our employees are representative of the communities we serve and feel valued and enabled to play their part in delivering our work.

Creating our working culture is an ongoing process which we are developing by listening and learning together, hearing and acting upon diverse voices and opinions to develop a common sense of identity and effective ways of working.

The Culture Collections is a Biological Resource Centre that provides a service maintaining and supplying strains of cultured cells and microorganisms for public health research. It is structured as a fully integrated service, underpinning science with significant scientific, manufacturing and business activities and operates from laboratories across the UKHSA and from a specialist cryo-storage facility on the Porton site

Job Overview

The Quality Officer will report directly to the Quality Assurance and Regulatory Manager Culture Collections to ensure the application of the management and coordination of the quality systems based on ISO 9001:2008 and ISO17025:2005. The Quality Assurance group has responsibility for managing and facilitating ISO 9001:2008 and ISO17025:2005 compliance applicable to Culture Collections on the UKHSA Porton and UKHSA Colindale..

Main Duties of the Job

• The supervision of staff and the delivery of the service in the most efficient manner.
• The training of staff in Quality Assurance.
• The practical guidance and coordination of cross-function teams in the Culture Collections with quality issues.
• The supervision and organisation of the delivery of work to specification and to schedule.
• The origination of written procedures, report forms, risk assessments and all types of working documentation.
• The recording, analysis and reporting of results, data, and information.
• The use of electronic quality management systems for example document control.
• The identification, recommendation and introduction of new procedures and processes.
• The maintenance of a continuous improvement plan for facilities and equipment to ensure technical competence and fitness for purpose so far as the financial budget allows.
• The supervision of work to ensure it achieves/complies with the highest standards of quality.
• To support and implement the Corporate and local Quality Management Systems.
• The maintenance of a programme of continuous improvement.
• The design and implementation of a Safe System of Work. To ensure compliance with all policies and procedures relating to Health and Safety.
• To contribute to strategic planning by representing the Quality team as required from time to time.
• Purchasing and expenditure up to defined limits, as however directed by the Quality Assurance and Regulatory Manager
• The preparation and presentation of regular, written progress reports to senior management, including Key Performance Indicators and progress against objectives.
• Making formal, illustrated presentations of Quality Assurance and its outputs to staff, management or stakeholders as required from time to time.
• The conduct of internal and external ISO-based quality audits according to a defined audit schedule and at senior manager request.

• 
  To liaise with operational teams to define procedures and processes that can form the basis of an internal auditing programme.
• To write audit reports and agree programmes of corrective actions with the appropriate operational groups.
• To monitor and report on the progress of corrective action programmes.
• To design and implement Key (Quality) Performance measurements. To regularly report these measurements and identify trends.
• To work with operational teams to define programmes of continuous improvement. To assist and advise the teams to deliver these improvement programmes.
• To supervise the delivery of defined elements of the quality management system as directed by the Quality Assurance and Regulatory Manager from time to time such as data or protocol review.
• To train operational teams in elements of the quality management system as agreed with the Quality Assurance and Regulatory Manager.
• To undertake special projects as agreed with the Quality Assurance and Regulatory Manager from time to time.
• To deputise for the Quality Assurance and Regulatory Manager in their absence if required.

PROFESSIONAL DEVELOPMENT (AMEND IF REQUIRED)

• Identify, discuss and action own professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events
• To participate in all mandatory training as required, i.e. fire safety, information governance and all other mandatory training.

KEY WORKING RELATIONSHIPS

The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include;

Internal

• 
  The Quality Officer will liaise and interact with other managers and staff both within and across Culture Collections and UKHSA generally

External

• 
  Post holder shall communicate and liaise with external customers, collaborators, suppliers, consultant and other third parties as however required from time to time to prosecute the Culture Collections and UKHSA business

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Essential Criteria:

• 
  HNC or equivalent in life sciences
• Sound practical experience of working in an analytical/production/research laboratory
• Current good scientific practice
• Communications, written and verbal
• Good interpersonal skills
• Computer literate
• Analytical and problem solving skills
• Planning and organizational skills
• Ability to train staff
• Ability to work unsupervised
• An understanding of and commitment to equality of opportunity and good working relationships.

Desirable Criteria:

• 
  Basic auditing qualification
• Sound practical experience of auditing
• Knowledge of other quality standards such as GxP

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Job contact :

Name :
sophie rigney
Email :
sophie.rigney@reed.com

Recruitment team

Email :
hradmin@phe.gov.uk