About Paysafe
Paysafe (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com
WHO WE ARE
Paysafe delivers a full suite of payment solutions. From online to in-store payments, merchant acquiring to payment gateways, alternative payments to omni-channel and secure cross-border e-commerce, and white-label credit solutions to mobile order and delivery platforms, we offer businesses an unbeatable one-stop solution. We process millions of transactions worldwide and we value our relationships at every point in the process.
Paysafe is a global company with a dynamic environment operating in multiple countries including the UK, Ireland, Bulgaria, Austria, Canada, and the US.
Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.
WHAT YOU’LL BE DOING
Paysafe is excited to announce a key leadership role in our HR organization, the Director of HRIS/SuccessFactors. Reporting to the Vice President of Global Rewards, this individual will be responsible for the management, development and execution of HR strategy and enterprise goals related to our HCM system, SuccessFactors and other HR IT applications. Leads, develops and maintains an HRIS governance structure to ensure alignment with business processes, continuous improvement and ongoing transformation. Manages a team of (2) HRIS Analysts and third-party vendors to support and maintain HR business/system process continuity; identifies and implements opportunities to improve business processes and works closely with business process owners and senior HR leadership. Must possess strong written, verbal and interpersonal skills and have the ability to interact with all levels within the Organization.
DUTIES AND RESPONSIBILITIES:
Leads the HRIS team to deliver new solutions and enhance current processes to deliver new capabilities to business partners within a complex organizational structure.
In conjunction with the HR, develops enterprise-wide HR systems strategy and roadmaps. Leads implementation of various initiatives to accomplish strategy.
Provides deep knowledge of HRIS and SuccessFactors solutions and HR business processes to lead and direct HRIS Analysts.
Responsible for assessing and resolving SuccessFactors module integration issues.
Leads, develops and maintains a SuccessFactors governance structure aligned with business processes.
Strong technical capabilities with the ability to engage in strategic discussions with internal clients throughout the organization and third-party vendors.
Responsible for collaborating with senior leaders, technology and business subject matter experts and third-party vendors; and to assess feasibility, determine costs versus benefits, prioritize projects and develop and implement systems plans.
Responsible for functional support issue resolution and the management of HRIS overall resolution response time.
Responsible for developing & implementing the Workforce Analytics strategy for the Organization.
WHAT WE’RE LOOKING FOR:
Typically requires a bachelor's degree in business administration, Human Resources, Computer Science or a related discipline and eight or more years of progressive human resources professional experience with at least five of those years managing human resources processes and personnel.
Must have 8 years of HCM experience with at least 4 years’ experience as a Team or Functional lead.
Deep knowledge of SuccessFactors solutions required. Preferable experience includes implementation and support of SuccessFactors modules.
Supervisory experience required in the management of technical and business employee resources and third party vendors.
Excellent organizational, leadership, decision making, project management, interpersonal and communication skills required.
Must have extensive and detailed technical expertise and application of relevant human resources principles, theories and concepts.
Must be able to provide leadership and direction to staff and colleagues.
Must be customer focused and possess: (1) the ability to identify issues, analyze and interpret data, and develop innovative solutions to a variety of unusually complex problems using a high degree of independent judgment; (2) excellent analytical, verbal and written communication skills to accurately document, report, and present findings to a variety of audiences including executive and senior management, senior external parties and government agencies; (3) excellent interpersonal skills to influence and guide all levels of employees, including senior managers and senior external parties; (4) the ability to effectively and efficiently initiate, plan, budget and manage projects; and (5) knowledge of computer applications and operations pertinent to the field.
Must be able to work on a self- initiated basis and lead in a team environment and able to work extended hours and travel as required.
Life at Paysafe:
One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3500 members of a world-class team that drives our business to new heights every day.
Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.
Location & Culture:
This position can either be based in Jacksonville, FL or London, UK. We offer a flexible hybrid approach, working 2-3 days per week from the office. We have a family friendly culture and offer remarkable career shaping and professional growth opportunities to expand your skills and knowledge. We operate in close knit, collaborate teams and thrive on innovation. We also support each other to achieve our goals and we know how to enjoy ourselves and have fun.
Equal Employment Opportunity
We provide equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.