Ofgem works on behalf of energy consumers to ensure that every household and business in GB can rely on a safe and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you’ll be playing your part in creating new energy solutions that are great for customers, and great for the environment.
The Operational Delivery profession helps Ofgem deliver its priorities by administering efficient and trusted services designed around user need; controlling and managing operational risk; providing assurance; and delivering improved outcomes for the customers, stakeholders and colleagues we support.
This opportunity will suit someone with previous experience of leading an operational team; who is adept at identifying and realising improvement opportunities; and who can get the very best from others. It’s a chance to work on one of our high-profile renewable energy schemes and playing your part in decarbonising the GB energy supply. As well as the day-to-day operational management of the team, you will also take primary responsibility for risk and issue management and reporting on KPIs. You’ll also have lots of opportunity to engage with internal and external stakeholders, representing Ofgem in a range of settings. It’s a role with a diverse set of responsibilities, working in a fast-paced environment.
Your experience in a similar operational setting will have helped to develop expertise in supporting, mentoring and performance managing teams, and you’ll have an informed appreciation of the need for excellent organisational and prioritisation skills. You’ll need good numerical and analytical skills along with the ability to apply a keen eye for detail to working with complex information to arrive at sound decisions. As well as proven skills in stakeholder management you should also offer proven expertise in managing risk and implementing improvements in operational processes.
Ofgem is proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of open and fair competition, merit and business need.