Job Description
Soul Food Group UK is looking for a strong leader to join us as a District Manager supporting our Starbucks stores in South West London.
Store locations include Sutton, Hounslow, Feltham, Twickenham, Teddington, Epsom, Weybridge, Bracknell, and Camberley.
Who is Soul Foods Group UK?
Soul Foods Group is a leading multinational quick-service restaurant franchisee. Founded in 1985, we are a family-owned business that has rapidly grown to own and manage almost 400 restaurants across the U.K. and Canada. We have recently received private equity investment to support our ambitious global growth plans. We work with some of the most beloved food and coffee brands, including Burger King (in Canada), KFC, Starbucks and Taco Bell. Our mission is to make a difference to people’s lives, their opportunities and their communities through great tasting food and coffee.
Why Soul Foods Group UK?
OUR CULTURE The Soul culture is a set of shared attitudes, values, goals, and practices that characterizes our organization.
- To always do the right thing the right way
- Take pride in what we do each and every day
- Respect ourselves and others
- Believe in ourselves
- Support each other and our communities
OUR MISSION To make a difference to people's lives, their opportunities, and their communities through great tasting food and coffee.
OUR VISION To build a global food and coffee business, rewarding an engaged and diverse workforce with career and life opportunities, connecting with communities through great tasting food and coffee, and making a difference by giving back in abundance.
Our District Managers are the drivers that create the Starbucks Experience in all of our stores. With no two days the same you will be making sure your teams are delivering hospitality excellence for our customers through our beverages and products and creating our much-loved Starbucks environment. We’re looking for a District Manager with previous experience of managing fast-paced, multi-site operations that will bring a passion for bringing joy to our partners and customers; if you have opened new sites before that would be a bonus as we are growing!
What will you do?
Business
- Challenge, support and inspire the Store Management teams to achieve business results and contribute to the profitability of the business
- Drive the implementation of Soul Foods Group UK and Starbucks company programmes and collaborate with your teams to achieve strategic plans and provide insights for opportunities in trading, performance and business KPIs
- Utilising management information tools and financial reports to identify and address trends and opportunities, providing input to the annual budgeting, sales and reforecast processes
- Build relationships both internally and externally to support district-wide operations, understanding the store’s customer profiles and identifying opportunities to act on the customer needs and the needs of our local communities
- Support with managing new store openings, where applicable, in the district, playing an active role in all elements of the project to ensure the stores open on time
People
- Manages district-wide store management team by regularly conducting performance reviews and supports Store Managers to create their own development plans as well as their teams, have meaningful coaching conversations with all Partners that drives performance and facilitating any training programmes to develop the knowledge and upskill of our Partners
- Manage the district staffing levels, leading in partner development and training sign offs as well as the recruitment of new managers to maintain the district operational requirements
- Promoting the culture, values and mission of Soul Foods Group and Starbucks by leading by example through integrity and honesty
What we are looking for?
- Demonstrated experience leading a team across multiple sites
- Strong at building relationships and excellent people management skills as well as being passionate with natural energy to drive your teams to achieve fantastic results and brand standards as well as deliver fabulous customer experience and consistent products every time.
- Confident, decisive communication style not only to communicate new launches, concepts and processes to your teams but to have the ability to motivate your teams
- The willingness to learn, be hands-on and take the lead on strategy and planning and delivering company targets
- Proof of right to work in the UK on a full time, permanent basis
- Valid drivers license and able and willing to drive to visit stores in your district
What we give to you?
- Part of a great team & the Soul family
- Salary starting from £40-£45,000 (depending on experience)
- 28 holidays days including bank holidays (for full time roles)
- Flexibility
- Training & Development including Apprenticeships at every level!
- Partner markout (free bag of coffee every week)
- Free beverages on breaks during shift and 50% off food
- 30% off all products when off shift
- Joining an established, successful, and growing franchise.
- Career opportunities across multiple existing high-profile brands with more to come!
Successfully telephone screened candidates will be invited to an Assessment Centre on 13thSeptember 2023.
Soul Foods Group are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Job Types: Full-time, Permanent
Salary: From £40,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Ability to commute/relocate:
- South West London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your current basic annual salary?
Experience:
- multi site: 1 year (preferred)
- retail or hospitality: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: SFGSBDM1
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