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POSITION SUMMARY

The London Heathrow Marriott Hotel is currently recruiting for a Casual Leisure Club Associate to start as soon as possible.

Welcome to our family

As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Discounts on hotel rooms, gift shop items, food and beverage in over 9,000 properties worldwide
• Meals on duty
• Complimentary Gym and Swimming pool access
• Complimentary Parking
• Recognition programs
• Team-spirited co-workers
• Encouraging leadership
• Support to live a life of wellbeing and happiness
• Opportunities to serve and give back to the community

What you’ll do

• Provide general spa orientation to guests upon arrival (such as the location and use of locker rooms, lounge areas, etc.);
• Welcome and acknowledge each guest and member with a smile, eye contact and a friendly verbal warning, using their name when possible;
• Carry out regular Health & Safety checks (eg. Pool testing, sauna and steam room checks);
• Process new members sign ups;
• Offer guests amenities such as water or towels;
• Answer questions about general property information and amenities. Check computer for updates and changes to schedule regularly throughout the day;
• Maintain cleanliness of workstation, gym, locker room, etc.;
• Dispose of trash and dirty linens in the proper area;
• Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations;
• Report accidents, injuries, and unsafe work conditions to manager;
• Anticipate and address guests’ service needs.

What we’re looking for

• Initiative
• A team-first attitude
• A gift for paying attention to the smallest details

Shift Patterns

• Associates rotate between two different shift patterns, Mon-Sun
• 5:30am to 2:00pm
• 2:00pm to 11:00pm

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinventWelcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs the future of travel.

London Heathrow Marriott Hotel is an exceptional hotel near Heathrow Airport. It has an exciting blend of comfort, convenience and high class service, which makes it an ideal location for business and pleasure. With easy access to London, smartly designed and comfortable guest rooms the amenities make any stay a brilliant and memorable experience. Guests can satisfy their cravings at Carluccio's, our hotel's on-site Italian restaurant, break a sweat at our well-equipped fitness centre or enjoy a rejuvenating swim in our heated indoor pool. With almost 10,000 square feet of sophisticated award winning venue space and expert planning and catering teams, our hotel is an outstanding destination for a business meeting, wedding or social occasion.

What really differentiates this hotel is the people working here. If you join the team you will be part of a warm and welcoming second family who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow and develop and benefit from being part of the biggest and best hospitality company.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.