Job Description
An opportunity has arisen for a proactive and collaborative Finance Assistant.
The Finance Assistant will work within the Billing & Credit Control team whilst providing support and building close relationships with the Banking and Accounts Payable teams. The role will need to develop an understanding of the core tasks performed by each of the sub teams, so has to be able to apply their knowledge as and when required. They will look for continuous improvement opportunities to further improve the Finance Operations processes.
In this busy role, working quickly and efficiently is key while still maintaining accuracy and high standards of customer service. This role thrives on working collaboratively with other members of the team and colleagues around the business to ensure that processes run smoothly and will benefit from broad exposure to wider finance operations. A strong commitment to good customer service and the ability to problem-solve are essential to the role.
What will you be doing?
_Key job accountabilities include:
- Raising invoices, and processing credit notes and refunds
- Reconciliation of online credit card transactions
- Carry out key recurring tasks for the credit control team, including:
- Chasing overdue customer debt by email and occasionally by phone or letter
- Ensuring records of all debt chasing activities are kept up to date in the credit control system
- Monitoring the department inboxes, responding to emails and dealing with queries
- Keying manual payments and arranging appropriate authorisation
- Posting bank transactions (receipts and payments) into the General Ledger
- Producing month end bank reconciliations and investigating and resolving differences
- Keying supplier invoices and both external and employee expenses
- Support compliance with Group procure-to-pay policies, including on expenses, Barclaycard use, and delegated authority
- Provide ad-hoc support to the Finance Operations managers with project work and continuous improvement initiatives as required
About you:
Successful applicants should demonstrate the following:
- AAT qualified/part-qualified, or someone who is interested in studying for AAT and has A level qualifications or equivalent
- Experience in a busy office environment is essential, with finance experience desirable
- Proven track record of providing excellent customer service
- Supporting a range of customers across different locations globally within a complex environment
- Ability to work independently, including taking a pro-active approach to finding and identifying where there is the greatest need for support
- Exceptionally organised with the ability to deal with high volumes and deadlines in a time-pressured environment
- Good Microsoft Office skills, including Excel, Outlook and Word
- Strong communication skills, both oral and written
- Passionate about continuous improvement; taking ownership for and developing processes
We know it is unusual for someone to tick every box so, if you don’t meet all the criteria, but demonstrate most of the skills and experience we are looking for, and have the enthusiasm to work with us, go ahead and apply.
We aim to review applications soon after they are received, and will arrange interviews when there’s someone we’re keen to meet, therefore we may conduct interviews prior to the closing date and reserve the right to close the advert early.
Why work with us at IOP Publishing:
Purpose: We are a world leader in the development of electronic publishing for the scientific community – working in the interests of science and scientists, we aim to maximise the impact of the research we publish.
Culture: We offer a truly international culture with offices in Europe, Asia and the US and our reach is global. Our culture is the perfect blend of dedicated and intelligent professionalism, informal, friendly collaboration and authenticity with a social conscience.
Financial benefits: A competitive salary, an excellent pension scheme (up to 12% company contribution), and a discretionary annual bonus scheme, £200 stipend payment on completion of probation period, and a range of other useful and cost-saving benefits available through our benefits platform;
Health and Wellbeing: 33+ days holiday (including bank holidays), a 35-hour working week, life assurance, cycle to work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol – modern airy and designed with all of our colleagues in mind – for work and social time;
Flexibility: A flexible hybrid working environment to suit everyone’s needs – we don’t need you in the office every day so we can consider applicants from further afield who can travel to Bristol likely once a week depending on when face to face time is needed;
And last but not least, did we mention that we are unique: IOP Publishing is central to the Institute of Physics, a not-for-profit society and we gift-aid all our profits to support science through the activities of the Institute.
To apply, please submit your CV through our careers site.
IOP Publishing is an equal opportunity employer. Our goal is to ensure that diversity, equity and inclusion (DE&I) are built into our identity in a way that is natural and sustainable, visible through the work we produce, our company branding, our professional networks and the communities we serve and support, which includes our employees, talent communities and candidates. We particularly welcome applicants from under-represented backgrounds.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Work from home
Schedule:
Supplemental pay types:
Work Location: Hybrid remote in Bristol, BS2 0GR
Application deadline: 27/07/2023
Reference ID: 10232
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