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Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $70 billion retailer offers the innovative, guest-inspiring items that Target is known and loved for. Our goal is to deliver exceptional value, quality and style to elevate Target as the premier retailer in a competitive global marketplace. Through intelligent and progressive business strategies that make the most of Target’s resources and partnerships worldwide, merchandising works across product categories to create a localized shopping experience online and in our 1800 stores. Are you a creative problem solver who loves to see your work translate into real results? Can you collaborate effectively, execute a plan efficiently and positively influence how Target chooses and presents the right product in the right place at the right price? If so, you will have success on one of our dynamic teams.

Working within Merchandising Capabilities, your mission will be to help build and sustain an industry-leading portfolio of global capabilities that drive financial growth, enable efficiency, and unlock joy for each Guest. Our teams and products are aligned to key enterprise functions to accelerate and support Target’s strategy through connected processes, innovative technology, and a best-in-class team. As a member of the Merchandising Capabilities team, you will enable and drive critical business operations to deliver day-to-day results, while continually building and advancing capabilities for the future

Merchandising, Capabilities, & Strategy (“MCS”) teams are undergoing a significant amount of change, driven both by cross-functional initiatives to improve to people, process and technology, as prioritized through the Enterprise Operating Model work, as well as by functional modernization efforts. The MCS Process and Communications team within Merchandising Capabilities has been established to:

• Lead and drive communication to teams and cross-functional training coordination based on functional/capability evolution
• Facilitate sequencing of solutions and change within various areas of expertise
• Drive communication in service of roundtable evolution
• Manage portfolio view of communication, training and maintenance needs in service of implementation and run state
• Assess audience readiness, as well as recommend sequencing and approach of communication plans

As a Director, Merch Ops Change and Communications team you will set the overall strategic vision for your Change and Communications team, are accountable for succeeding against identified business outcomes and metrics, will stand up a new team, set the short and long term goals, and quarterly Objectives and Key Results (OKRs). In addition, you are responsible to create and maintain the governance framework, measurements, and planning routines / tools to track activities and business outcomes.

You will be accountable for building, coaching, and mentoring a strong team of communication and change management experts while also building a strong team culture of progress, transparency, and efficiency across MCS. You will be responsible to elevate your collective team’s performance by providing insightful, motivating, and constructive feedback to all roles on the team while also working with senior leadership and peers across pyramids to negotiate and remove execution related barriers for your teams. You will be responsible for leading a team of team members and engaging with partners across MCS (Buying, Planning, Merch Capabilities, OBS&D and ISG) and the Enterprise (GIM, EOM, Stores, Digital, etc).

About the Job:

• You will be building and developing a new team that is highly engaged, curious, collaborative, and solution-oriented.
• You will champion diversity and inclusivity in your talent decisions, your daily behaviors, and the culture you foster within the team.
• You will work in service of delivering large inter-connected outcomes for our MCS teams. You will serve as the accountable owner on the Change and Communication Team to lead cross functional planning and coordinated delivery for change management experience and communication, including cross functional storytelling and tactics
• You will serve as the liaison between MCS functional operations teams and EOM to determine the appropriate sequencing and cadence of change and communication delivered to MCS core teams
• You will collaborate with and influence partners across MCS core roundtable members, functional operations and EOM to create and execute unique communication and change management strategies tailored to the needs of the business.
• You will lead strategy development and oversee execution, and will coach team members to solve challenging problems in support of the total roundtable enable sustained performance and adoption of new initiatives.
• You will leverage your understanding of communication and change management along with MCS operations to drive innovative and scalable solutions for change management, engagement and adoption

Core responsibilities of this job are described within the job description. Job duties may change at any time due to business needs.

About you:

• 4-year degree in business, communication or journalism or equivalent experience
• 7+ years of communication and/or change management experience or equivalent domain experience
• Exceptional interpersonal skills with the ability to build strong relationships across team, leader, and partners
• Ability to set a vision for the team, develop clear milestones and metrics to track progress against goals with proven ability to manage multiple projects, meet deadlines and prioritize effectively for direct reports
• Ability to provide constructive action-oriented feedback and develop and influence leaders, including experience with cross-functional matrixed environment
• Strong change management skills and proven ability to influence both at a strategic leadership level and cross functionally
• Ability to lead and influence a team while fostering relationships across multiple enterprise wide teams
• Demonstrated ability to be agile, flexible and resilient; comfortable working in an ambiguous and constantly changing environment
• Ability to breakdown complex problems despite incomplete or ambiguous information, identify root cause of the issue, and develop sustainable solutions in collaboration with subject matter experts
• Demonstrated understanding on how to operationalize new solutions for team members throughout enterprise
• Hybrid only
• Travel <25%

Desired Qualifications

• MBA or advanced degree in related field
• Change Management / PROSCI
• Project management experience or PMP Certification
• Certified Product Manager

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.