Reasonable accomodation may be made to enable individuals with disabilities to perform the essential functions.
1.Responsible for ensuring outstanding customer service by ensuring a customer friendly environment, which includes greeting and acknowledging every customer, suggestive selling, maintaining an organized and clean store and that employees have a solid merchandise product knowledge.
2. Responsible for ensuring the proper completion of all Point of Sale (POS) transactions, including the proper procedures to accept returned merchandise, void a sales transaction and the proper control of all cash, checks, coupons and credit/debit receipts at the POS register and providing correct change to the customer according to company policies and procedures.
3. Responsible for ensuring timely safe drops, verifying acceptance of non-counterfeit money, proper acceptance of credit card/debit cards and check acceptance while running the POS register in accordance with established policies and procedures.
4. Working with the Store Manager, assists in scheduling employees in Paycor to cover the various shifts for the store within operating budgets, schedules to be prepared on a rolling 4 week basis and assists Store Manager in managing all attendance issues, such as call-offs, arrive early, tardy, missed punches, leave late and no shows. Ensure employees are aware of the proper policies for punching in and punching out on the time clock.
5. Responsible for training new hires and ensuring the new hire training checklist is completed and signed by the new hire. Provide ongoing training to existing employees for all new policies and procedures. Ensuring the store “Procedures” binder is up to-date and all employees know and understand its content.
6. Responsible to communicate all performance issues, policy and procedure violations to their immediate supervisor for formal counseling.
7. Responsible for ensuring the end of shift and/or end of day reporting and paperwork is completed in accordance with company policies and procedures. This closing procedure to include balancing the cash drawer/till, coupons, checks, preparing cash/coin for deposit.
8. Responsible for ensuring that merchandise on shelves/coolers is replenished in a timely manner, housekeeping matters are attended to, general maintenance and other shift duties are properly completed as assigned.
9. Responsible for completing purchase orders and receiving merchandise utilizing the inventory control system (CATAPULT) and in accordance with policies and procedures.
10. Responsible for ensuring timely communication of maintenance issues, incident reports, POS/other equipment issues, ATM, and/or Smart Safes issues via submitting the appropriate “form” from the Gumby’s website.
11. Responsible to ensure cashiers provide assistance to the LVL and IT technicians in troubleshooting error codes and other maintenance issues in the, credit card machines, check processing equipment and ATM’s.
12. Responsible to ensure timely readings and communicating the cash levels on hand in the ATM’s to the LVL technicians.
13. Responsible to ensure employees are wearing the appropriate Company uniform, as applicable and are presenting an overall professional appearance in accordance with policies and procedures.
14. Ensure adherence to all Company policies, procedures and practices.