Job Title: Sales Engineer
Location: New York City, New York
Reports to: Sr. Sales Manager
Department Name: Smart City & Policy
Position Type: Full Time, Exempt
Salary Range: $70,000 - $90,000 (Actual compensation is commensurate with job related knowledge, skills, experience, etc.)
Overview
This role is for a New York City based position on the RUBICONSmartCity team. RUBICONSmartCity is a technology suite that helps local governments and private companies run more efficient, effective, and sustainable operations. A software-as-a-service (SaaS) offering designed for fleet vehicles – solid waste, snowplows, street sweepers, etc. – this full-service solution can be deployed across virtually any fleet to help reduce costs, improve service, and contribute to an enhanced quality of life for citizens.
RUBICONSmartCity sells software to local government agencies, government contractors, and commercial businesses. As a Sales Engineer you will be responsible for generating new business by facilitating the sale of RUBICONSmartCity and its associated products to local governments and private hauling, sweeping, and snow removal companies in the United States and Canada. You will be responsible for presenting live, curated demonstrations to key stakeholders in these organizations and becoming the primary technical expert for the duration of the sales lifecycle. You will consult with customers on RUBICONSmartCity to evangelize its solutions that will help them reach their goals. You will contribute to the Smart City Team’s business growth in a fast paced, collaborative, and fun atmosphere.
Key Responsibilities
- Develop a mastery of our product suite, including the ability to answer technical questions from customers in real-time.
- Deliver detailed technical demonstrations of our product, in-person and via webinar, to customers around the US, and around the world.
- Support our Partnerships Development team as they pursue revenue goals.
- Support and partner with our Product Development team by communicating customer feedback, contributing product ideas, and staying up to date on product enhancements, bug fixes, and the overall product roadmap.
- Support the Customer Success Team by providing creative solutions to customer problems.
- Provide feedback from customers and post-sales support where necessary.
- Build long-term relationships with new and existing customers.
- Promote the company's products/services addressing or predicting clients' objectives.
- Conduct analysis on our product's usage to support strategic goals and ad-hoc requests from customers.
- Travel to meet customers and demonstrate our products as needed.
- Collaborate with the Sales Engineering Team to develop and enhance new sales demos, strategies, and content.
- Respond to functional and technical elements of RFIs/RFPs as needed.
Qualifications
- Bachelor's degree in a technical field, business, or equivalent practical experience.
- Previous roles in product or application development, sales, or technical sales support, ideally in a SaaS environment.
- Proficiency in MS Office and CRM software (e.g. Salesforce).
- Technology-savvy – experience, understanding, and familiarity with SaaS technology, REST APIs, artificial intelligence, and machine learning.
- Interest in AVL, Fleet, GIS and Routing technologies.
- Experience with data analysis, including business intelligence software (e.g. PowerBI).
- Excellent communicator with strong presentation skills via phone, online and in person.
- Demonstrated time management and planning skills.
- Commercial awareness and a passion for cities preferred.
- Experience in customer support is a plus.
Benefits
- Healthcare Benefits: Fully paid healthcare premiums for all full-time employees and their dependents
- 401(K) with employer match after 90 days of employment
- Maternity/Paternity Leave Policy: Rubicon provides paid maternity leave based on years of service, as well as paid paternity leave
- Unlimited Paid Time Off (with proper approvals)
- 4 Day Weekends for Thanksgiving Day, Christmas Day, and New Year’s Day
- Inclusion & Diversity Affinity Group to support belonging
- Sustainable Transportation Subsidy: Rubicon employees are rewarded for using mass transportation and cutting down on emissions with partial reimbursements for any costs associated with mass transit
Physical Demands and Working Environment
- While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time. Travel to attend team meetings may be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
- To facilitate working from home, and as a requirement for this role, candidates must provide their own eligible, high speed internet access with sufficient bandwidth to execute all job functions. Company laptop will be provided
- Approximately 20% of time will be spent travelling for attend meetings and visit locations
About Rubicon
Rubicon (NYSE: RBT) is a digital marketplace for waste and recycling, and provider of innovative software-based solutions to businesses and governments worldwide. Creating a new industry standard by using technology to drive environmental innovation, the company helps turn businesses into more sustainable enterprises, and neighborhoods into greener and smarter places to live and work. Rubicon’s mission is to end waste. It helps its partners find economic value in their waste streams and confidently execute on their sustainability goals. Learn more at www.rubicon.com.
Rubicon is an Equal Employment Opportunity Employer. We also maintain a Drug-Free Workplace.
Rubicon is committed to sustainability and will rely on all employees to serve as an advocate for ESG both internally and externally to help grow the Company’s ESG objectives.
- Environment: Contribute, measurably, to Rubicon’s carbon reduction goal and circular economy efforts
- Social: Support Rubicon’s efforts to cultivate/promote racial and gender equity
- Governance: Advance Rubicon’s commitment to best-in-class governance practices
Required