Incumbent is responsible for primary staffing of the circulation desk and backup of the information desk. Supervises student assistants, graduate assistants, and PREP students during shifts, in coordination with the primary student supervisors. Charges library materials in and out; assists patrons looking for books; checks the library for out of place library materials and re-shelves them. May assist in processing reserves and interlibrary loan. In charge of the library when a librarian is not on duty. May be responsible for opening and closing the library. May cross-train in other areas while still performing the duties of circulation assistant. Monitors and responds to emails in several accounts. Works closely with the Coordinator of Circulation Services and the entire Access Services team to ensure excellent public service, achieve department goals, and advance the library as a space for studying and learning.
Location Utica, NY Application Deadline *Full consideration by*: 09/01/2022 Open Until Filled Yes Major Responsibilities
- Maintains proficiency in the WMS Circulation management module. Stays informed of updates, new releases, and best practices.
- Charges and discharges library materials for patrons, including books from the main collection, course reserves, and library laptops. Provides directional information and refers library users to appropriate reference area.
- Provides primary point of contact for phone calls to main library line. Monitors library email account.
- Assists patrons in finding books or journals and provides basic reference assistance when no librarian is on duty.
- Interprets and enforces library policy when librarian is not on duty and responsible for maintaining an atmosphere conducive to studying and research. Supervises student assistants working at the circulation desk in their duties. When no librarian is in the library, supervises information desk student assistants.
- Assists in shelving, shelf-reading, shifting, and cleaning of collections. Conducts searches for missing materials, identifies materials in need of replacement or repair and forwards to the Coordinator of Circulation Services. Performs general checks for neatness and for books out of place.
- Assists with student worker training in circulation policies and procedures. Responsible for procedures being followed by student workers and checks their work.
- Contributes to evaluation of departmental policies and procedures, and creates documentation and records as required.
- Assists with interlibrary loan and reserve processing as needed.
- Follows procedures for opening and closing the library at established hours. Makes sure building is secure at closing.
- Reports maintenance issues and relays pertinent information to library staff.
- Maintains patron records and their confidentiality.
- Refills and removes jams from copiers.
- Performs other duties as assigned and/or assists with special projects as are required by circumstance.
- Works with supervisor to develop specific goals that support Utica College’s operational plans. This is done at least annually through the annual performance evaluation process, however review of goals will occur throughout the year.
- Responsible for working with supervisor and other team members to achieve successful results on all established individual and departmental goals and key performance indicators.
Driving Responsibilities
This position does not require routine travel using a College owned or College-rented vehicle.
Travel
N/A
Supervises Supervises the work of library student assistants. Education & Experience Qualifications
Associate degree required. Supervisory experience desirable.
Minimum Skills/Abilities
- Working knowledge of Microsoft Word, Excel; email and Internet skills
- Ability to deal courteously and effectively with a wide variety of constituents
- Excellent communication skills
- Ability to work accurately with attention to detail
- Ability to maintain confidentiality
- Ability to adapt to changes in workflow and procedures
- Ability to work well independently and in a team environment
- Ability to organize one’s own workplace and find needed information quickly
- Ability to organize time and work assignments effectively
- Willingness to acquire and maintain up-to-date computer skills at the level necessary to perform a job
- Ability to train and supervise work study students
- Knowledge of library principles, practices, and terminology desirable
Applicant Documents Instructions
All positions at Utica University support the University’s mission and values in part by being active members of an inclusive environment. Please describe in your diversity statement how you would see yourself incorporating this into this role.
In line with the University’s Affirmative Action Policy, there is no requirement or expectation that a candidate disclose their identity or membership in any protected class or group, either in the diversity statement or in other application documents submitted to the search committee.
Additional information Visa sponsorship is not available for this position EEO/AA Statement
Utica University is committed to affirmative action, equal opportunity and the
diversity of its workforce. All qualified applicants will receive
consideration for employment without regard to race, creed, color, sex,
pregnancy, ethnic or national origin, religion, marital status, age, sexual
orientation, gender identity, gender expression, veteran status,
disability, citizenship status, genetic predisposition, domestic violence
victim status, or protected status under applicable local, state, or
federal law.
Commitment to a Diverse and Inclusive Campus Community
Our community of students, faculty and staff reflect a diversity of experiences, opinions, and cultural backgrounds shaped by biology, society, history, and choice. Our community includes members who are diverse by virtue of their race, ethnicity, gender, sexual orientation, ability, religious and/or spiritual affiliations, and socio-economic status, as well as the number of other ways in which who we are influences how we see the world. Furthermore, we value and celebrate diversity, and this results in a commitment to multiculturalism. We believe that within the community of human persons, all cultures, perspectives, and beliefs about faith, ideals, taste and lifestyles are of equal value. Our diversity deepens our commitment to nurture a multicultural environment in which we engage with others and blend perspectives, to learn about diverse cultures, to explore who we are and where we come from and to accept one another without prejudice. The Utica College Mission and Values Statement includes a commitment to fostering diversity in perspective, background, and experience within an environment that is dedicated to the freedom of expression and the open sharing of ideas.
Commitment to Supporting and Hiring Veterans
Located in the heart of central New York, Utica University is a comprehensive,
independent, private institution founded in 1946 to offer options for
college study to veterans returning from the second world war. More than
seventy years since veterans returned from WWII, this tradition of serving
veterans is still held in high regard here at Utica, and we are proud to
welcome veterans as students and as valued members of our faculty and
professional staff.