The City of Everett is accepting applications on an open/competitive basis to fill two (2) vacancies for CIRCULATION ASSISTANT II in the Library. These are part time positions. One position vacancy will work up to 24 hours per week at the Evergreen Branch, the second position vacancy will work up to 20 hours per week at the Main Library.
Why Everett?
Working for City government is personally rewarding for those looking to make an impact at the community level. As an employer, we advocate for employee professional growth, and value work-life balance.
The City of Everett is proud to be an Equal Opportunity Employer, and our goal is to recruit and hire capable and engaged job candidates from a diverse range of backgrounds. We are committed to creating and supporting an inclusive and welcoming environment for all employees.
Positions that work less than 22 hours per week are not eligible for medical benefits, however, there are many other benefits that may qualify such as: vacation, sick, and holiday accrual, Public Employees Retirement System (PERS) through Washington State Department of Retirement, deferred compensation plan options, Employee Assistance Program (EAP), and more. Positions that work more than 22 hours per week may be eligible for benefits, as outlined in this guide. For more information on these great benefits, click here: AFSCME Benefit Guide.
About the City
Located 25 miles north of Seattle and nestled between Port Gardner Bay and the Snohomish River, Everett is the largest city in Snohomish County. At a population of more than 112,000, Everett is a small, big city in the heart of the Pacific Northwest. Our community is experiencing extensive development on our waterfront and historic downtown with a vibrant arts culture, music scene, innovative dining, breweries, and much more. Pick your choice of recreation activity in the mountains or water and we have it. We are home to Everett Silvertips Hockey Club and the AquaSox minor-league baseball team. This is an exciting chapter in Everett’s story, and you can be a part of it! Learn more about Everett’s exciting future!
About the Department
Everett Public Library has a mission to connect the community and all its members to resources and services that inform, educate, and entertain. Everett Public Library staff members have the opportunity to enrich individual lives and build strong communities by delivering exceptional customer experiences and connecting people to materials, resources, technology, and services. We seek enthusiastic, open-minded, self-motivated individuals who can work well independently and with others. Everett Public Library circulates over 600,000 items and provides library services through its two branches. If you are forward thinking and passionate about public service, consider joining Everett Public Library in this position.
ABOUT THE JOB
This position is responsible for performing basic Circulation activities and providing excellent customer service. The work is performed in a busy office environment, where both speed and accuracy are essential. Work in this classification requires basic knowledge of and experience with library operations, procedures, systems, and equipment. Work guidelines are available in the form of regulations, policies, procedures, and instructions. Individuals carry out routine assignments independently once procedures and policies are learned. The work is performed under the supervision of the Circulation Supervisor.
ILLUSTRATIVE EXAMPLES OF WORK
- Register new customers for library cards; renew cards and update records; replace lost cards. Explain and enforce procedures and policies to borrowers related to library usage.
- Collect, receipt, and post money to patrons' accounts for fees, fines and the replacement cost of lost and damaged library materials. Referring negotiations or more complex interactions to Circulation Assistant III or higher.
- Check in, check out, and renew library materials.
- Manage reserves by placing exact title holds for customers; referring more complex requests to Librarian.
- Retrieve materials and reconcile reports.
- Respond to customer inquiries, both in person and over the phone, providing information within scope of knowledge or refer to appropriate co-worker.
- Assist customers in the use of library materials and equipment.
- Assist Librarians with programs.
- Organize and shelve materials according to the classification system employed by the library. Maintain accurate order of materials on shelves.
- Process newspapers and magazines.
- Straighten work areas and public seating areas by picking up materials and debris and arranging chairs.
- Package interlibrary loan materials for shipment.
- Search and pull materials from a list.
- Perform other duties of a similar nature or level.
- Perform all functions assigned to lower classifications.
For a full description of this position, please see the class specification on the City’s website.
ELIGIBILITY REQUIREMENTS
- Requires a high school diploma or equivalent and knowledge of library operations, policies and procedures, systems and equipment as related to a Circulation Department, AND
- One (1) year experience working in a public library;
OR
- Any equivalent combination of training, education and experience which provides the required knowledge, skills and abilities.
- Experience with the Everett Public Library is desirable.
HOW TO APPLY
- Application Materials may be accessed via http://www.everettwa.gov/careers.
- All applicants are required to complete and submit the following:
- The standard City of Everett online application form
- Responses to the supplemental application questions
This process is designed to sample and measure the requisite knowledge, skills, and abilities. Answers will be blind rated, and the raters will not have access to applications or resumes so please be detailed in the answers
- Applications must be submitted through the City’s online application system by 5:00 p.m. August 2, 2023 to be considered.
- LATE, INCOMPLETE, FAXED, OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.
IMPORTANT NOTES
- The interview process is designed to sample and measure the requisite knowledge, skills, and abilities.
- Applicants claiming veterans’ preference points in accordance with RCW 41.04.010 as amended and meeting eligibility criteria must submit form DD214 or other official military separation documentation that clearly indicates an honorable discharge from military service on or before the date filing closes.
- This job classification is represented by Everett Municipal Employees Local 113, AFSCME.
- New hires begin employment at the first step of the salary range.
Filing Opens: July 13, 2023
Filing Closes: August 2, 2023
OPEN/COMPETITIVE
E23010 / E23011