JOB DESCRIPTION
The Senior Associate, Corporate Benefits Strategic-Delivery role is a key strategic role on the team, primarily responsible for investigating, developing, and implementing healthcare strategy solutions and enhancements to the firm’s medical plan.
The JPMorgan Chase U.S. Benefits team is responsible for managing the firm’s healthcare, insurance, and retirement programs for 165,000 U.S. employees and their families. This includes the day to day managing and monitoring plans covering billions of dollars of annual spend, dozens of vendor relationships, engaging employee facing systems and communications, and partnering with various other areas of the firm ranging from other HR groups to finance and tech to the businesses and functions employing our people. Strategically, this team is responsible for benchmarking our offerings to maintain our market position and to keep current on trends and offerings in the marketplace, with a goal of offering an attractive benefits package to attract and retain our most critical asset – our people.
You will play a key strategic role on the team, primarily responsible for investigating, developing, and implementing healthcare strategy solutions and enhancements to the firm’s medical plan.
Job Responsibilities:
- Proactively communicate, and provide training on changes in administration and design, as well as customer facing issues to stakeholders
- Assist in document/testing implementation of required system changes for both ongoing as well as Annual Enrollment to account for various changes required due to design enhancements, regulatory requirements, and customer improvements; review and approve specs developed as part of changes
- Continually work toward process improvements and efficiencies
- Maintain a strong control environment
- Conduct User Acceptance testing as needed across our various administrative and other benefit vendors
- Review various participant facing communications, making sure they are accurate and clearly understandable and appropriately reflect operational components of our plans
- Generate various ad hoc queries to support departmental needs
- Complete testing of various internal websites including My Health, me@JPMC, etc. to determine that benefits data is properly reflected
Required qualifications, capabilities, and skills:
- Bachelor’s degree
- Minimum 5-7 years in corporate benefits or benefits consulting/administration
- Must have experience working in a strategic, analytical, or metric driven position
- Strong project management skills with a commitment to continuous improvement
- Superior analytical, quality assurance and problem-solving skills, with a high level of attention to detail
- Solid knowledge of standard desktop applications: MS Office, PowerPoint, Excel, Project, Access
- Knowledge of benefit plan rules and provision
- Ideal to have large firm experience (25,000 plus employees)
ABOUT USJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.