Role Summary
Biopharma Operations Partner role will serve as the primary point of contact to support BU Leads and streamline Biopharma Operations support; simplifying working processing and improve working efficiency in the US.
The Biopharma Operations Partner will serve as a commercial operations interface for key BU projects, offering strategic partnership and Ops accountability.
The Biopharma Operations Partner will strategically partner with BU Leads and other cross functional leaders to ensure future-oriented solutions are provided in a proactive manner, serving the commercial business’ work.
A deep understanding of the business will be essential to advise on and broker Biopharma Ops services and draw on solutions across multiple enabling functions within the US.
The Biopharma Operations Partner will have a strong grasp of commercial strategy to anticipate future needs of the business and help define future Biopharma Ops services.
Primary Responsibilities
Partners with Pfizer US commercial stakeholders and helps ensure future-oriented solutions are provided:
Acts on behalf of Biopharma Ops as a trusted advisor, partner, and point of accountability
Leverages and influences a broad and diversified stakeholder network at senior levels to drive key decisions across multiple stakeholder groups and get things done
Anticipates future needs of the business based on strategic objectives and effectively communicates among Biopharma Operations to inform opportunities
Highlights areas of potential opportunity for new Biopharma Ops services that will support commercial’s evolving business needs
Holds Business knowledge and leads across verticals and enabling functions
Has a deep understanding of the business, strategies, and key priorities related to the regional / BU businesses
Understands Pfizer business strategies, related business goals, commercial support needs and objectives
Is the orchestrator of Biopharma Ops service delivery to meet business needs and demands
Understands the US business strategy and is accountable to lead, own, develop and maintain regional processes to enhance value to commercial
Has a broad and deep knowledge of the Biopharma Ops service portfolio
Identifies opportunities in the US to improve service delivery processes and the Biopharma Ops services
Manages and escalates risks where appropriate to deliver the set objectives/goals
Drives change initiatives/projects and culture change across the team
Coaches team members to ensure continuous improvement
Ensures US business demand is managed and fulfilled with excellence:
Sets team standards and vision to ensure delivery of excellence
Identifies common service needs within the US business to assist with developing solutions across the region and other BUs
Understands and anticipates business needs and demand for Biopharma Ops services to satisfy client needs
Monitors client satisfaction and devises measures to increase client satisfaction from gained insights
Identifies how Biopharma Ops can continuously evolve its service delivery model consistent against the demands of the business
Leads implementation of business development agreements
Leads all product launches
Qualifications
BA Required; MBA preferred
10+ years experience in the commercial pharmaceutical business
People management experience a plus
Experience in collaborating with senior level management
Extensive experience leading through matrix teams
Proven track record of delivering business performance
Drive for optimization/excellence
Track record for building strong cultures
Strong ability to drive collaboration and foster highly productive, functional relationships
Delivery of exceptional customer services and experiences
Demonstrated agility and ability to drive program completion in expedited timelines
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Other Job Details:
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The annual base salary for this position ranges from $144,900.00 to $241,500.00. In addition, this position offers an annual bonus with a target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. Benefits offered include a retirement savings plan, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans. Pfizer compensation structures and benefit packages are aligned locally, the US Salary range provided does not apply to the Tampa, FL or any EXUS locations.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
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