Job Summary:
Job Summary: Software Engineering – Full Stack Software Engineer (.NET/Java/ReactJS)
Location: Charlottesville, VA
Line Manager: Senior Director - Application Architect
Contract Terms: Full Time
THE TEAM
The Ticketmaster Music division is focused on custom and unique ticketing solutions to better connect artists to their fans and serve the needs of the music touring industry. This team develops and maintains several internal and customer-facing applications, and integrates with other Ticketmaster services and third-party sites and applications to deliver the best value to our clients and fans.
A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love. It truly is a unique and rewarding environment.
THE JOB
We are looking for an exceptional engineer who will work as a key member of our development team building the next generation of fan-oriented applications, such as Ticketmaster Request, our lottery-style ticket distribution platform that ensures that the true fans get a fair chance at the best seats in the house. The ideal candidate should have experience building highly scalable services as well as user-friendly applications, and can collaborate with multiple teams, local and distributed. If you have an entrepreneurial spirit, know how to deliver, are deeply technical and highly innovative, and are looking for leadership opportunities, we want to talk to you.
WHAT YOU WILL BE DOING
Implement features from beginning to end, based on requirements documents, UX mockups, and team design discussions
Participate in design and development of new services, APIs, and interfaces
Write unit and integration tests along with primary development
Collaborate with other product teams within the organization to leverage and enhance shared services and deliver value
Continuously seek to improve system performance, stability, ease of development, and fan experience
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
Bachelor’s degree required. Strong preference for CS or IT-related discipline
5+ years of work experience
Knowledge and experience with either .NET and/or Java development environments, preferably both
Knowledge of ReactJS or other front-end JS frameworks
Strong knowledge of current JS and CSS frameworks, libraries, and best practices
Knowledge of Web build tools such as SASS/SCSS, Webpack, etc.
Experience with SQL databases such as MySQL and MSSQL
Experience with Git and general branching/workflow best practices
Experience with build pipelines and IaaS tools such as Terraform
Experience with Docker and containerized deployment a plus
Experience with supporting high-traffic sites; usage of CDNs, proxies, and caches
Familiarity with Agile development process
Familiarity with AWS or other cloud-based deployment strategies
Experience with Kubernetes a plus
YOU (BEHAVIORAL SKILLS)
Ability to bridge the gap between disparate systems and technologies
Strong experience working in a team and as an individual
Experience leading/mentoring other software engineers; leading design reviews and architecture discussions.
Exemplary communication skills (both written and oral), with experience producing technical and design documentation.
Commitment to delivering quality product on schedule at a predictable cadence
An ability and desire to develop with new technologies as well as to delve deep on more legacy products and environments
Ability to shift focus between multiple projects depending on the current priority
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.