Full Time Fragrance and Beauty Sales Consultant
Location: Heathrow Airport - All Terminals
Contract: Any 5 in 7 days on a rotating shift pattern
Your role @Chanel
Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Promoting key business objectives as appropriate and ensuring you work as a team to achieve personal and team targets and KPI’s.
You will regularly engage with Clients to ensure they have the most memorable experience with CHANEL whilst ensuring you always uphold the brand values.
What impact you can create at Chanel:
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You will create an exceptional experience for our Clients which is authentic and tailored to their personal needs
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Play an integral part in building CHANEL’s portfolio of Clients through data capture in line with the brand’s expectations
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Take responsibility for driving the sales and contributing to the overall performance on the counter
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Using your unique collection of strengths to enrich the overall experience
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Take ownership for the impact you make within the wider team
This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview.
What you will bring to the role:
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An approachable, collaborative and team focused approach
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Ability to build relationships quickly and create team spirit, with a flair for collaboration
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A sharing mindset that will continually nourish the Client experience
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A highly motivated and committed approach, with a can-do attitude
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Ideally you will bring with you experience of working in a Client facing role
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An understanding of how to drive the business and be adaptable to an ever-changing retail environment
You are energised by:
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Working in a highly collaborative environment that encourages people to perform at their best
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Creating an inspirational and supportive work environment
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Using empathy to understand the Clients needs and identifying opportunities
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Adjusting style and having cultural awareness to meet the needs of a global client profile
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Being adaptable and flexible in a fast paced environment, resilient to and embracing change
What you would gain from this experience:
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Opportunity to work with one of the most well-known luxury Global brands with a wealth of heritage
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You will be empowered to take ownership of your impact within the brand
Please Note - Working within a secure Airport environment requires the need to obtain an airside security ID pass prior to commencing employment. In order to obtain an ID you will be required to complete 5 years of satisfactory referencing alongside a UK/Overseas criminal record check and General Security Awareness Training also known as a GSAT. Our Airport locations operate within hours to meet passenger needs. Candidates will be required to remain flexible with their working hours on a fair rotating shift basis. Involving early starts and evening work, inclusive of bank holidays.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.