RMI is a provider of bespoke risk management solutions, including medical, security and technical services, to a wide array of clients operating globally in complex environments..
With offices in the USA, UK, Kenya, Nigeria, Ghana and Guyana, RMI is able to deliver local solutions utilising international expertise and operating to ISO accredited standards.
RMI has fostered a culture that allows individuals to deliver the best possible outcomes for themselves, their clients, and the company.
RMI is continuing its global growth with a host of new and exciting projects in the pipeline. To support this growth, a new position has become available within our Operations team in our Southampton office. The role offers an exciting opportunity to build a career delivering world class, mission-critical services to RMI‘s clients working in high-risk environments on projects in a wide variety of sectors.
DESCRIPTION:
Project Coordinators play a crucial role in RMI’s Operations department, supporting the mobilisation of personnel to both onshore and offshore austere locations globally. Working closely with Senior Project Coordinators and Project Managers, you will ensure that RMI continues to support our clients to deliver their projects in the most complex environments.
As a Project Coordinator, you will be a key point of contact for personnel in the field, along with client stakeholders.
Working at individual and department level, you will own the delivery phase of projects, fully supported by senior members of the Operations team. You will have the autonomy to make decisions at an operational level as well as steer the direction of the services offered, as you utilise your skills and expertise to navigate new and sometimes challenging opportunities.
You will work with departments across the business to compile and analyse project level data, providing key insights into field operations to senior leaders.
This role will suit individuals with a natural flair for problem solving, and the ability to work both autonomously and as part of a team. You will enjoy interacting with global partners and be an advocate of safe working practices, understanding when further support within the business is required.
If you are looking for a new and exciting role supporting a wide range of international companies to deliver critical infrastructure projects, where no two days are the same and you can push the boundaries of what is possible in a far from average role, we would like to hear from you.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Assist Senior Project Coordinators and Project Managers in the running of client accounts
- Liaise with the RMI recruitment team for new and ongoing recruitment campaigns.
- Conduct inductions for new field personnel and issue associated project critical paperwork and processes
- Liaise with RMI administration team to ensure personnel files are maintained with current certificates and qualifications, working with field providers to update as necessary
- Make travel arrangements for onshore and offshore overseas mobilisations and demobilisations for field personnel to include booking flights, arranging hotels, etc.
- Process visa applications where necessary, liaising with third parties and government agencies
- Act as point of contact for field personnel and client stakeholders within assigned projects
- Review and approve field personnel timesheets and expenses tracking project costs and ensuring payment process is adhered with the RMI finance team
- Carry out any project specific tasks which may arise
- Communicate any potential or actual issues, problems, or additional project information which could have an adverse impact to your Senior Project Coordinators and Project Managers advising on recommended solutions.
- Work collaboratively with colleagues working on account project portfolios to deliver consistent quality of service
Own staffing requirements, interacting directly with the RMI recruitment team to ensure accurate and timely staffing solutions are being provided across your assigned projects
- Build and maintain monthly reports to clients as required, organising and attending regular review meetings as required
- Conduct field personnel management processes including feedback calls, day to day queries and escalations to senior colleagues or effected departments
- Produce internal reports as directed by Senior Project Coordinators and Project Managers
- General administrative duties as required
- Conduct duty Emergency 7 day ‘on call’ coverage for evenings and weekend, 1 week every 3 months (shared responsibility across all UK Operations)
Any other duty as required by the line manager commensurate with the post
ESSENTIAL SKILLS:
- Prioritisation
- Excellent communications skills (written and verbal) and a good grasp of the English language (spelling and grammar)
- Keen attention to detail
- Demonstrable initiative
- Ability to manage a wide range of tasks simultaneously
- A self-starter with effective negotiating skills
- Ability to work under pressure
- Flexible attitude towards working hours
- Excellent administration skills
- Excellent interpersonal skills and the ability to build relationships with candidates
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
- Preferred 2+ years’ experience in a similar role in the oil and gas, renewables, offshore, recruitment , security risk management or corporate travel sectors
- Preferred Experience in logistics and personnel coordination
- Preferred degree qualified
COMPUTER SKILLS
Proficiency in Microsoft Office applications, general computer & technology literacy
CERTIFICATES AND LICENSES
None Required.
WORKING CONDITIONS
All conditions, skills and abilities listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
LANGUAGE SKILLS
Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organisation.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardisation exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.